Backup Errors with SNAP Servers

Example:

You are attempting to backup data off a mapped network drive that is mapped to your SNAP server and you may experience the following errors:

The saved selection file "Files\BackupAssist\PhaseOne-9.bks" cannot be found.

The saved selection file "Files\BackupAssist\PhaseOne-9.bks" cannot be found.

These errors indicate that certain resources selected for backup were unavailable during the time of backup, and in this case, the SNAP server specifically.

Thanks to Chris Caldwell for the following information.

Resolution:

• The error is caused by a Microsoft security patch and authentication to the SNAP server. The following article explains the error and offers a resolution:

• [1]Adaptec Support