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BackupAssist Backup Software > Knowledge Base > InvalidPicture

Invalid Picure error

Explanation:

When you try to start the BackupAssist service, or try to do a backup you receive a popup window with a message stating:


Invalid picture.

Cause and Resolution:

The first thing to note is that this error is not a BackupAssist error. Rather, it is a permissions error that causes applications developed on the Microsoft Visual Studio platform to crash.

This error occurs when either your SYSTEM user or the backup user (the user you choose to perform the backups) do not have permissions to write to the Windows Temporary directory.

Please check the security (NTFS) permission settings for the Windows Temporary directory:


c:\WINNT\Temp - for Windows 2000
c:\Windows\Temp - for Windows XP / 2003

Ensure that both the SYSTEM user and your backup user have full access rights to the directory.

Page last modified on January 30, 2005, at 11:21 PM