KNOWLEDGE BASE
BackupAssist Backup Software > Knowledge Base > NTBackupFailed

NTBackup failed

Example:

The ntbackup process failed (return code -1073741819). Please examine the attached log file for an explanation.

However, the backup log appears to indicate that the backup completed successfully.

Explanation:

We believe this to be a bug in Windows Backup. A non-zero return code indicates that the backup process failed, but actually the backup succeeded.

Causes and Resolution:

We believe this to be a bug in Windows Backup.

One of our resellers found the source of the problem:

FYI - turns out this was actually caused by backing up a network directory by specifying UNC format.

Thanks to Jon Lawrence for this information.

To resolve this issue, try mapping your network drives and backing up your network data through a mapped drive.

For more information about mapped network drives and BackupAssist, please refer to this white paper:

Backing Up Workstations Using Mapped Network Drives and BackupAssist

Page last modified on October 15, 2004, at 02:58 AM