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October 05, 2005, at 10:25 PM by 61.95.74.130
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  • Try writing a pre-backup script that forces the RSM service to re-start
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  • Try writing a pre-backup script that forces the RSM service to re-start and update before the backup commences
October 03, 2005, at 10:33 PM by Justin
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The operation was not performed because no unused media was available.
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The operation was not performed because no unused media was available.
October 03, 2005, at 10:29 PM by Justin
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Scripts in BackupAssist
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Figure 1: Scripts in BackupAssist
October 03, 2005, at 10:24 PM by Justin
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| Scripts in BackupAssist
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Scripts in BackupAssist
October 03, 2005, at 10:21 PM by Justin
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| Scripts in BackupAssist

October 03, 2005, at 10:20 PM by Justin
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net stop
net start
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net stop ntmssvc
net start ntmssvc
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Stuff
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October 03, 2005, at 10:14 PM by Justin
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  • Try writing a pre-backup script that forces the RSM service to re-start

    1. Access the Advanced Tab in BackupAssist
    2. Click on the link to 'modify scripts to run before and after backup'
    3. Input the following into the pre-backup script

      net stop
      net start

      Stuff
October 03, 2005, at 10:07 PM by Justin
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When you try to do a backup, you see this error message:
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When you try to perform a backup, you see this error message in the backup report:
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The operation was not performed because no unused media was available.
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The operation was not performed because no unused media was available.
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The BackupAssist service is designed to run under the identity of the LocalSystem? account.
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It requires permissions to assign desktop rights to launch the backup process.
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This problem can occur if Removable Storage Manager (RSM) is not notified when the media on the standalone tape drive (library) is manually changed. Removable Storage Manager does not poll standalone libraries looking for media changes, and it is the responsibility of the RSM aware program to request that RSM detects if the media changed on standalone libraries. When this problem occurs, RSM updates the tape drives media contents in the RSM database. Usually, when Windows backup is running interactively, it requests that RSM polls the tape drive(s) periodically looking for media changes. When backup is not running, there is no mechanism to request RSM to detect media changes. Backup is unable to issue a mount of the new tape because RSM is not aware that the new tape exists, resulting in a backup job failure.

  • Additionally, this error can be also caused simply when tapes are write-protected.
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If you manually change the account for the service, it will fail with the error message above.
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Go into Control Panel > Administrative Tools > Services. Find the BackupAssist service, and edit its properties. Under the Log On section, ensure that you select the Local System account, and check the option to "Allow service to interact with desktop"
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This will give the BackupAssist service the necessary rights to perform the backups.
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October 03, 2005, at 09:56 PM by Justin
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No unused media was available

When you try to do a backup, you see this error message:


The operation was not performed because no unused media was available.

Cause

The BackupAssist service is designed to run under the identity of the LocalSystem? account.

It requires permissions to assign desktop rights to launch the backup process.

If you manually change the account for the service, it will fail with the error message above.

Resolution

Go into Control Panel > Administrative Tools > Services. Find the BackupAssist service, and edit its properties. Under the Log On section, ensure that you select the Local System account, and check the option to "Allow service to interact with desktop"

This will give the BackupAssist service the necessary rights to perform the backups.

October 03, 2005, at 09:54 PM by Tim
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Page last modified on October 05, 2005, at 10:25 PM