Comments for BackupAssist: The Windows Backup Software

Comment on USB 3.0 speed testing by mherce

mherce — Sun, 22 Jan 2012 22:14:33 +0000

200 gb for 1 hor in usb 3.0 a data disk and hp laptop

Comment on S3Rsync.com currently unavailable by Daniela Vujinovic

Daniela Vujinovic — Mon, 09 Jan 2012 20:42:09 +0000

Due to a critical domain administrative error, the domain was not renewed properly on time.

The problem is fixed and s3rsync service is up and running.

We apologize for any inconvenience.

Regards,
Daniela Vujinovic
Business Development
ActiveTech Ltd.

Comment on Using BackupAssist for Rsync with Amazon S3 by Daniela Vujinovic

Daniela Vujinovic — Mon, 09 Jan 2012 20:41:53 +0000

Due to a critical domain administrative error, the domain was not renewed properly on time.

The problem is fixed and s3rsync service is up and running.

We apologize for any inconvenience.

Regards,
Daniela Vujinovic
Business Development
ActiveTech Ltd.

Comment on Using BackupAssist for Rsync with Amazon S3 by stuart

stuart — Mon, 09 Jan 2012 01:22:27 +0000

Hi Brett,

Thanks for letting us know of your situation.

Unfortunately (as suggested by Linus in an earlier comment) BackupAssist isn’t affiliated with Amazon S3Rsync and it sounds as if you’re having issues with their service.

My best advice is to contact Amazon S3 directly to find out what the situation is and any possible workaround which they have available for this downtime.

Alternatively you could configure a temporary backup for your data to another cloud provider (if you have one) or to a local drive to manually take offsite while you wait for your service to become available again.

Sorry we can’t provide any further information on this; however their service issue isn’t anything we’re able to resolve from our end.

Stuart
BackupAssist Support

Comment on Using BackupAssist for Rsync with Amazon S3 by Brett Cherwinski

Brett Cherwinski — Mon, 09 Jan 2012 00:46:08 +0000

S3Rsync.com’s URL has failed. I need another way to run my backups to the Amazon S3 service. What do I do?

Comment on How to restore a Server 2008 image backup to a new Hyper-V VM from NAS by Stuart

Stuart — Tue, 08 Nov 2011 23:57:15 +0000

Hi Robin,

The files which you’ve listed are usually within the ‘WindowsImageBackup’ folder, which is what’s searched for by Windows Server Backup (wbadmin). Have you tried to search to the network location that contains the WindowsImageBackup folder (not specifically searched for that file) to see if this lists the backups?

If this doesn’t work, then you may need to contact our support team for further assistance by sending details to support@backupassist.com.

Thanks,
Stuart

Comment on USB 3.0 speed testing by Simcha L

Simcha L — Sun, 06 Nov 2011 21:23:30 +0000

Your tests are useful for large transfers, but fail to test where there is a big difference due to latency.

Tests with many smaller writes generally show USB 3.0 latency to cause significant performance degradation vs. eSATA.

Comment on New Maintenance Release: BackupAssist v6.2.6 now available for download. by stuart

stuart — Tue, 25 Oct 2011 05:32:12 +0000

Hi Bhavesh,

Thanks for your comment. Our development team are looking into these types of improvements with the scheduling options and restore console.

Please subcribe to the releases RSS feed if you haven’t already so that you’re alerted when we make a release with your preferred options available. The RSS feed is accessible from http://www.backupassist.com/blog/category/releases/feed/.

Thanks,
Stuart
BackupAssist Support

Comment on New Maintenance Release: BackupAssist v6.2.6 now available for download. by Bhavesh Gudhka

Bhavesh Gudhka — Tue, 25 Oct 2011 05:26:48 +0000

Looking forward to improvements in speed, multiple schedule per day like Every Hour or Multiple times in day, Improvements in Restore console, single email restore.

Comment on Granular (individual VM) restore of Hyper-V virtual machine from backup by stuart

stuart — Mon, 17 Oct 2011 06:29:41 +0000

Hi Ian,

Thanks for your input. I’ll will pass your query onto our document writers so that they can develop an article on restoring guests within a Server Core environment.

Stuart
BackupAssist Team

Comment on USB 3.0 speed testing by Don W

Don W — Fri, 07 Oct 2011 20:16:14 +0000

I installed a usb 3.0 port and an external usb 3.0 HD. My computer was a top of the line dell only 1 year old. Yet it seems to be no faster than usb 2.0 . Does anyone know if there is actual software for the layman to test out and make sure everything is running ok? Thanks

Comment on Granular (individual VM) restore of Hyper-V virtual machine from backup by Ian

Ian — Thu, 29 Sep 2011 15:28:21 +0000

Great, now a quick run down on the “How To” of 2008 core wbadmin restoration of .vhd. Beofre purchase, given senario, 2x server 2008 cores implementations, Primary01 and Secondary02.
Secondary02 is the new Host as Primary01 has been stolen – have a ‘BackupAssist’ backup, now need to restore the virtual guest server. steps?

Comment on 4kB Sector sized disks and the Seagate FreeAgent GoFlex by Wilbert Rietveld

Wilbert Rietveld — Thu, 22 Sep 2011 01:52:34 +0000

Hi Linus,
We bought 12 Western Digital MyBook Essential 3TB external drives (3,5″) and cannot use them because of the same issue.
Windows Server 8 is supposed to support 4k sektors with the new .VHDX standard but is still a long time away from release.
A integrated solution in BA would be ideal! Keep up with the good work!
Wilbert.

Comment on 4kB Sector sized disks and the Seagate FreeAgent GoFlex by Linus

Linus — Wed, 21 Sep 2011 13:49:08 +0000

Hi Ben,

I think it happens when the drive size is over 2TB. As an experiment I put in a 500GB disk into the GoFlex 3.5″ connector and it came up with 512 byte sectors. But I connected a 3TB disk to the connector in the same way and it came up with 4kB sectors. That was using the GoFlex USB 3.0 dock.

Hope this helps!

Linus

Comment on How to restore a Server 2008 image backup to a new Hyper-V VM from NAS by Robin

Robin — Wed, 21 Sep 2011 13:00:39 +0000

I’ve used BackupAssist v6 to image a Windows 2008 physical server onto a NAS box. I’ve then created a new Hyper-V VM on another server and changed the network adapter to the Legacy one in this post but I cannot get the repair process to list any system images from the network location I select. If I type in an incorrect network location then it will error but with the correct location it does not error but does not list any images to restore from. The directory I am trying to restore from lists the following folder structure:
.catalogues
Backup 2011-09-17 202526
Catalog
ProgramData
SPPMetaDataCache

and a file called MediaId

There are two (C & D drive).vhd files in the Backup 2011-09-17 202526 folder.

Any ideas ??

Many thanks

Comment on 4kB Sector sized disks and the Seagate FreeAgent GoFlex by Alexandre

Alexandre — Wed, 21 Sep 2011 00:18:08 +0000

Check this article for the Micrososft KB http://blogs.technet.com/b/filecab/archive/2011/04/26/using-4k-sector-and-advanced-format-drives-in-windows-hotfix-and-support-info-for-windows-server-2008-r2-and-windows-7.asp

Comment on 4kB Sector sized disks and the Seagate FreeAgent GoFlex by Alexandre

Alexandre — Wed, 21 Sep 2011 00:17:02 +0000

The Microsoft KB can be found on

Comment on 4kB Sector sized disks and the Seagate FreeAgent GoFlex by Ben

Ben — Tue, 20 Sep 2011 23:32:26 +0000

Does this only apply to the GoFlex 2.5″ drives or the 3.5″ drives also? Because I have been successfully using the GoFlex Desk drives with the USB3.0 interface at two sites for over a year now.

Comment on Blue Screen of Death issues when running NOD32 Anti-Virus by Stuart

Stuart — Thu, 08 Sep 2011 04:12:55 +0000

Hi everyone,

We have been able to implement a patch which ESET has passed onto us. Since we implemented this over 2 weeks ago, the system has no longer experienced a BSOD.
We have deemed this to be sufficient evidence that the issue can now be resolved easily.

To test this patch out, please direct your interest to ESET directly or add your details on the thread at http://www.wilderssecurity.com/showthread.php?p=1865103#post1865103 so that an ESET representative can contact you directly.

Thanks,
Stuart
The BackupAssist Team

Comment on 4kB Sector sized disks and the Seagate FreeAgent GoFlex by Kieran

Kieran — Fri, 02 Sep 2011 07:33:46 +0000

I took this issue up with Microsoft Australia on twitter (@MSAU) and they recommended using Seagate Constellation SATA drives (3.5″) in Welland USB enclosures. Yes, they do work but are a lot more bulky than the 2.5″ USB drives. I had to turn to these as the Iomega Ego, Samsung S3, and Seagate GoFlex drives had all failed to work correctly.
There is a Microsoft technet page IIRC that details which drives work and don’t work but I can’t seem to find it right now.