Software End of life (EOL)

End of life announcements

End of Life announcements will be added to this page generally at least two (2) months prior to the termination of support for a product. You can read our End of life policy below.

The end of life of BackupAssist version 3.x will occur on 30th June 2008.

While you are free to continue using BackupAssist version 3, no further technical support will be provided for this version of BackupAssist after 30th June 2008. Support for version 3 originally ended on 29th February 2008, but we have extended support until 30th of June 2008 to give users ample time to upgrade.

BackupAssist v3 has been superseded by BackupAssist v4, which includes all the functionality of version 3, as well as numerous improvements, additional features and bug fixes. A free 30 day, fully functional trial of version 4 is available for download on our website here for your evaluation.

Users are encouraged to upgrade to BackupAssist v4 as soon as possible. Upgrades can be purchased on our website here. The upgrade is free for any users who purchased BackupAssist v3 after April 1st 2007.

Please direct any queries to

End of life policy

Cortex I.T. Labs is committed to providing high quality, cost effective solutions to our customers. To ensure that our development resources continue to deliver the most innovative and cost-effective products to our customers, we may periodically elect to discontinue specific products or product packages. The reasons include:

• Technical advances in computing and networking may mean that maintaining an old application in an evolving network may become cost prohibitive.
• It may not be an effective use of development and technical support resources to commit time to older products with very low customer utilization.
• Newer products may supersede older ones, including bug fixes and enhanced functionality.