When a scheduled backup runs or you attempt to kick off a test/specific backup, the
BackupAssist service fails to start and consequently your backup fails.
Cause
- The Windows Global Temp Variable - if the Global TEMP variable in Windows is set to a nonexistent drive it can cause the BackupAssist service to fail to start.
- Windows 2003 SP1? - On certain Windows 2003 servers, after SP1? is applied, the BackupAssist service fails to start.
Resolution