Main.NoUnusedMediaWasAvailable History
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October 05, 2005, at 10:25 PM
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Changed line 22 from:
*Try writing a pre-backup script that forces the RSM service to re-startto:
*Try writing a pre-backup script that forces the RSM service to re-start and update before the backup commencesOctober 03, 2005, at 10:33 PM
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Changed line 5 from:
@@The operation was not performed because no unused media was available.@@to:
@@'''The operation was not performed because no unused media was available.'''@@October 03, 2005, at 10:29 PM
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--->%rframe% http://www.backupassist.com/KnowledgeBase/images/nousedmedia1.jpg '''Scripts in BackupAssist'''to:
--->%rframe% http://www.backupassist.com/KnowledgeBase/images/nousedmedia1.jpg [[<<]] '''Figure 1: Scripts in BackupAssist'''October 03, 2005, at 10:24 PM
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->http://www.backupassist.com/KnowledgeBase/images/nousedmedia1.png | '''Scripts in BackupAssist'''to:
--->%rframe% http://www.backupassist.com/KnowledgeBase/images/nousedmedia1.jpg '''Scripts in BackupAssist'''October 03, 2005, at 10:21 PM
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Changed lines 31-32 from:
--->http://www.backupassist.com/KnowledgeBase/images/nousedmedia1.pngto:
->http://www.backupassist.com/KnowledgeBase/images/nousedmedia1.png | '''Scripts in BackupAssist'''
October 03, 2005, at 10:20 PM
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Changed lines 28-29 from:
--->'''net stop'''
--->'''net start'''to:
--->'''net stop ntmssvc'''
--->'''net start ntmssvc'''Changed line 31 from:
--->Stuffto:
--->http://www.backupassist.com/KnowledgeBase/images/nousedmedia1.pngOctober 03, 2005, at 10:14 PM
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Added lines 22-31:
*Try writing a pre-backup script that forces the RSM service to re-start
##Access the Advanced Tab in BackupAssist
##Click on the link to 'modify scripts to run before and after backup'
##Input the following into the pre-backup script
--->'''net stop'''
--->'''net start'''
--->StuffOctober 03, 2005, at 10:07 PM
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Changed line 3 from:
When you try to do a backup, you see this error message:to:
When you try to perform a backup, you see this error message in the backup report:Changed line 5 from:
[[<<]] @@The operation was not performed because no unused media was available.@@to:
@@The operation was not performed because no unused media was available.@@Changed line 9 from:
The BackupAssist service is designed to run under the identity of the LocalSystem account.to:
*This error has been documented in a Microsoft Knowledge Base Article here: http://support.microsoft.com/kb/267574/EN-US/Changed lines 11-13 from:
It requires permissions to assign desktop rights to launch the backup process.to:
-->@@This problem can occur if Removable Storage Manager (RSM) is not notified when the media on the standalone tape drive (library) is manually changed. Removable Storage Manager does not poll standalone libraries looking for media changes, and it is the responsibility of the RSM aware program to request that RSM detects if the media changed on standalone libraries. When this problem occurs, RSM updates the tape drives media contents in the RSM database. Usually, when Windows backup is running interactively, it requests that RSM polls the tape drive(s) periodically looking for media changes. When backup is not running, there is no mechanism to request RSM to detect media changes. Backup is unable to issue a mount of the new tape because RSM is not aware that the new tape exists, resulting in a backup job failure.@@
*Additionally, this error can be also caused simply when tapes are write-protected.Deleted line 14:
If you manually change the account for the service, it will fail with the error message above.Changed lines 18-20 from:
Go into Control Panel > Administrative Tools > Services. Find the BackupAssist service, and edit its properties. Under the Log On section, ensure that you select the Local System account, and check the option to "Allow service to interact with desktop"to:
*Obtain the latest service pack for Windows 2000 according to the Microsoft article: http://support.microsoft.com/kb/260910/EN-US/
*Ensure that your tapes are not write-protected by manually adjusting the switch on the tape.Deleted line 21:
This will give the BackupAssist service the necessary rights to perform the backups.Deleted line 23:
http://support.microsoft.com/kb/267574/EN-US/October 03, 2005, at 09:56 PM
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Changed lines 1-20 from:
Describe NoUnusedMediaWasAvailable here.to:
!No unused media was available
When you try to do a backup, you see this error message:
[[<<]] @@The operation was not performed because no unused media was available.@@
!! Cause
The BackupAssist service is designed to run under the identity of the LocalSystem account.
It requires permissions to assign desktop rights to launch the backup process.
If you manually change the account for the service, it will fail with the error message above.
!! Resolution
Go into Control Panel > Administrative Tools > Services. Find the BackupAssist service, and edit its properties. Under the Log On section, ensure that you select the Local System account, and check the option to "Allow service to interact with desktop"
This will give the BackupAssist service the necessary rights to perform the backups.
October 03, 2005, at 09:54 PM
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Changed lines 1-3 from:
Describe NoUnusedMediaWasAvailable here.to:
Describe NoUnusedMediaWasAvailable here.
http://support.microsoft.com/kb/267574/EN-US/