All posts by RickD

US Office closed 2nd September for Labor Day

Dear Valued Customers, Our US office will be closed on Monday the 2nd September 2019 for the Labor Day public holiday. You can leave a message at either or and we will respond […]

BackupAssist & GDPR compliance

There are a lot of changes coming to how your personnel data is managed by organisations and companies – and it all kicks off on May 25th. Over the past few weeks you’ve probably received […]

How to Set up CryptoSafeGuard

You may have heard about BackupAssist’s new ransomware-protection feature, CryptoSafeGuard. Here’s how to get it and set it up to protect your backups.

Responding to CryptoSafeGuard Alerts

This article explains how to protect your backups and respond to a ransomware alert from BackupAssist’s CryptoSafeGuard feature.

How to restore a Hyper-V guest

Our previous article looked at how to create a Hyper-V guest backup. In this article, we look at how to restore a single guest.

Creating reliable Exchange Granular Restore backups

This article is important for any customers who have our Exchange Granular Restore Add-on, because it explains common mistakes that are made when creating backups for EGR.