Category: Support

Discovery of another cause for the BA910 Volume Shadow Copy Error 0x8004230f – unexpected provider error

Hello World! Aarthi here! Linus and I have uncovered a very interesting cause for the BA910 issue. Certain Network Attached Storage devices can install their own software to make it seem as though they are […]

Visit us at TechEd and SMB Nation!

We’ll be exhibiting at both TechEd Sydney and SMB Nation Seattle in the next 2 months. If you’re attending these events, please drop by for a visit. The dates are: TechEd – Wednesday 3rd September […]

Exchange 2007 and Server 2008 – will it backup?

UPDATE: Exchange 2007 backup on Server 2008 is now possible thanks to a plug-in released with BackupAssist v5.2. Find out more. Hi all, There has been a considerable amount of confusion about backing up Exchange […]

Freeeject.com !

Hello, I’m Michael, one of the BackupAssist Support team Recently a customer wanted to have a remotely shared Rev drive cartridge to eject after the backup was complete. Since this was a remote share, the […]

Version 3 license details fail to verify during upgrade order.

Hello, I’m Michael, one of the BackupAssist US Support team members. We get several calls and e-mails a week from customer having problems verifying their license details when ordering a Version 4 upgrade. When entering […]

BackupAssist Events and Managed Platforms Integration

Note – this information has been updated on Jan 23rd 2009 Hello everyone, Did you know – you can set up your managed platform or server monitoring system to recognize BackupAssist’s events to accurately report […]