Category: Support

Trouble running BackupAssist V4.1 on 64 bit machines?????

Hi All, This is Raj from the BackupAssist support team 🙂 . As you may already know, the latest release of BackupAssist (Version 4.1) was officially released last week. While this latest update received the […]

Exchange Server corruption and recovery

Yesterday, an unfortunate thing happened. After a reboot of our server (that was combined with the installation of some Windows updates), our Exchange Information Store became corrupt. (Note: In our company, we use Exchange for […]

Remote SQL backups

Hi all, This is Raj from the BackupAssist Support team with my first post on our blogs – I hope you find my post useful. Yesterday I had this very interesting task of assisting one […]

BackupAssist v3 Customer & Tech Support ending on 30 June 2008

A long time ago, in April 04, we released v3 of BackupAssist. And we have enjoyed providing you support for v3 since then! When we released v4 last year, we said that we would discontinue […]

Announcing the BackupAssist US Support Team!

After receiving many requests from our family of BackupAssist users, we are pleased to announce that we have officially launched the BackupAssist US Support office. The US Support team members, Michael Farqhuar and myself, Sally […]

The Story Behind BackupAssist

When you work with anyone over a period of time, you can build a good relationship with them. This is true even when dealing with people from a technical support team. But have you ever […]