Category: Support

How to Run a Manual CryptoSafeguard Scan

With the release of BackupAssist 10.2, you can now manually scan your system for ransomware. Here’s how to scan anything at any time.

APAC Office Closed on 8th December

Our Australian Office will be closed for internal training on the Friday 8th December 2017.  As such, our APAC Sales and Support team will be unavailable on this day.

US Office closed for Thanksgiving

Our US Office will be closed for Thanksgiving on Thursday 23rd and Friday 24th November 2017.  As such, our US Support and Sales teams will be unavailable on these days.

Can RAID be a Backup Substitute?

Both RAID and backups are there to keep your data safe. So can you use RAID instead of backups? We answer that question and more in this article.

Australian Office Closed for Cup Holiday

Our Australian Office will be closed for the Melbourne Cup Day public holiday in the state of Victoria, Australia, on Tuesday the 7th of November 2017.

How to Set up CryptoSafeGuard

You may have heard about BackupAssist’s new ransomware-protection feature, CryptoSafeGuard. Here’s how to get it and set it up to protect your backups.