Posts Tagged ‘office closed’

US Office closed on Monday 4th September for Labor Day

Tuesday, August 29th, 2017

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Dear Valued Customers,

Our US office will be closed on Monday the 4th September 2017 for the Labor Day public holiday.

Staff from our technical support and sales teams located in our US office will be unavailable on this day, including both phone and email.  Australian support and sales teams will be operating as usual.

If you’re in the US and have an urgent request on this date please contact the Australian support team or email us at support@backupassist.com

Australian Office Closed Monday 12th June for Queen’s Birthday

Friday, June 2nd, 2017

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Our Australian Office will be closed on Monday 12th June due to the Queen’s Birthday public holiday.  As such, our Australian Support and Sales services will be unavailable on this day. However, US Support and Sales will both continue to operate as normal.
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Reduced Australian Support – ANZAC Day, 25 April 2017

Tuesday, April 18th, 2017

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Each year on the 25th of April, Australia takes a day off to remember soldiers who have died in conflict.

This day – which we call ANZAC Day –  is a national holiday and as such, our Australian support and sales team will not be in the office on 25 April. Support in our US office will be operating as per usual.

ANZAC Day is similar to Veteran’s Day in the US or Remembrance Day in the UK. There is a great Wikipedia article if you’d like to know more about the history and traditions of the day.

If you have an urgent inquiry please contact our US support team via support@backupassist.com

Reduced Australian Support over Easter

Monday, April 3rd, 2017

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Our Australian Office will closed on Friday 14th of April and Monday 17th of April due to the Easter Holiday long weekend. As a result, our Australian support and sales team will be unavailable. However, our US Support and Sales teams will both continue to operate as normal.

For any urgent inquiries, please contact the US Support Team or email us at support@backupassist.com

Here’s some more information on our US Support Centre contact info and opening hours.

Thanks for your understanding.

US Office closed for Thanksgiving: Thursday 24th and Friday 25th November 2016

Tuesday, November 15th, 2016

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Our US Office will be closed for Thanksgiving on Thursday 24th and Friday 25th of November 2016.  As such, our US Support and Sales teams will be unavailable on these days.  However, Australian Support and Sales will both continue to operate as normal.

For any urgent inquiries, please contact the Australian Support team or email us at support@backupassist.com

Here’s some more information on our Australian Support Center contact info and opening hours.

Thanks for your understanding and Happy Thanksgiving!

 

Australian Office Closed Friday 30th September 2016 for Grand Final Day

Monday, September 19th, 2016

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Our Australian Office will be closed for the Grand Final Day public holiday in the state of Victoria, Australia, on Friday 30th September 2016.  As a result, our APAC Sales team will be unavailable, and Technical Support services will be limited for Australian customers on this day.  However, US Support and Sales will continue to operate as normal.

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US Office closed on 5th September for Labor Day

Tuesday, August 30th, 2016

Labor-Day

Dear Valued Customers,

Our US office will be closed on Monday the 5th September 2016 for the Labor Day public holiday.

Staff from our technical support and sales teams located in our US office will be unavailable on this day, including both phone and email.  Australian support and sales teams will be operating as usual.

If you’re in the US and have an urgent request on this date please contact the Australian support team or email us at support@backupassist.com

 

US Office Closed for Independence Day – 4th July, 2016

Tuesday, June 28th, 2016

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Our US Support Office will be closed on Monday 4th July due to the Independence Day public holiday.  However, Australian support and sales will both continue to operate as normal.
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Australian Office Closed Monday 13th June for Queen’s Birthday

Tuesday, June 7th, 2016

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Our Australian Office will be closed on Monday 13th June due to the Queen’s Birthday public holiday.  As such, our Australian Support and Sales services will be unavailable on this day. However, US Support and Sales will both continue to operate as normal.
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Australian Office Closed 25th and 28th March for Easter Long Weekend

Thursday, March 17th, 2016

easter 2016

Our Australian Office will be closed on Friday the 25th and Monday the 28th of March 2016, due to the Good Friday and Easter Monday public holidays. As a result, our APAC Sales and Support Teams will be unavailable on these days. However, US Support and Sales will continue to operate as normal.
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