{"id":17306,"date":"2021-04-27T08:35:17","date_gmt":"2021-04-27T08:35:17","guid":{"rendered":"https:\/\/www.backupassist.com\/blog\/?p=17306"},"modified":"2021-05-31T01:22:37","modified_gmt":"2021-05-31T01:22:37","slug":"how-to-back-up-cloud-hosted-imap-email-mailboxes-using-backupassist-365","status":"publish","type":"post","link":"https:\/\/www.backupassist.com\/blog\/how-to-back-up-cloud-hosted-imap-email-mailboxes-using-backupassist-365","title":{"rendered":"How to back up cloud hosted IMAP email mailboxes using BackupAssist 365"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">TL;DR Summary<\/h2>\n\n\n\n<ol class=\"wp-block-list\" type=\"1\"><li>You can back up IMAP mailboxes using BackupAssist 365.<\/li><li>For multi-user environments, the BackupAssist 365 GUI enables you to provide multiple login details via a CSV file, or copy and paste from Excel.<\/li><li>Backups are stored as PST files, chosen for maximum compatibility and accessibility.<\/li><li>This works for a wide variety of cloud mailbox providers<\/li><\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Walkthrough \u2013 setting up an IMAP mailbox backup<\/h2>\n\n\n\n<p>Let\u2019s assume that you\u2019ve already downloaded and installed BackupAssist 365.<\/p>\n\n\n\n<p><strong>Step 1: Create a new IMAP Mailboxes backup task<\/strong><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><a href=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/1-New-IMAP-backup-task.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/1-New-IMAP-backup-task.png\" alt=\"\" class=\"wp-image-17308\" width=\"405\" height=\"268\" srcset=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/1-New-IMAP-backup-task.png 809w, https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/1-New-IMAP-backup-task-300x198.png 300w, https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/1-New-IMAP-backup-task-768x508.png 768w\" sizes=\"auto, (max-width: 405px) 100vw, 405px\" \/><\/a><\/figure><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Step 2: Choose between single-user and multi-user mode.<\/strong> Most businesses will choose multi-user in order to get backups of multiple mailboxes from a single backup task. Even if you only have one mailbox to back up now, that could increase in the future, so we recommend multi-user mode.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><a href=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/2-Multi-user.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/2-Multi-user.png\" alt=\"\" class=\"wp-image-17309\" width=\"496\" height=\"264\" srcset=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/2-Multi-user.png 991w, https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/2-Multi-user-300x160.png 300w, https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/2-Multi-user-768x409.png 768w\" sizes=\"auto, (max-width: 496px) 100vw, 496px\" \/><\/a><\/figure><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>The rest of this article assumes you chose multi-user mode.<\/p>\n\n\n\n<p><strong>Step 3: Enter the details of the mail server.<\/strong> The server name and port should be provided to you by your cloud service provider. The examples below are for our own test account, hosted by Hostgator.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><a href=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/3-Mail-server-details.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/3-Mail-server-details.png\" alt=\"\" class=\"wp-image-17310\" width=\"497\" height=\"263\" srcset=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/3-Mail-server-details.png 994w, https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/3-Mail-server-details-300x159.png 300w, https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/3-Mail-server-details-768x406.png 768w\" sizes=\"auto, (max-width: 497px) 100vw, 497px\" \/><\/a><\/figure><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Step 4: Upload the list of mailboxes<\/strong><\/p>\n\n\n\n<p>This is the trickiest part of the entire process \u2013 and even then, it\u2019s usually straightforward.<\/p>\n\n\n\n<p>If you only have a few mailboxes, you can add mailboxes one-by-one by entering the username and password and clicking the plus (+) symbol.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><a href=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/4-Add-mailboxes.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/4-Add-mailboxes.png\" alt=\"\" class=\"wp-image-17311\" width=\"497\" height=\"340\" srcset=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/4-Add-mailboxes.png 994w, https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/4-Add-mailboxes-300x205.png 300w, https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/4-Add-mailboxes-768x525.png 768w\" sizes=\"auto, (max-width: 497px) 100vw, 497px\" \/><\/a><\/figure><\/div>\n\n\n\n<p>However, if you have more than say 3 mailboxes, you\u2019ll find the <strong>bulk add \/ update<\/strong> feature very useful. This enables you to use either a CSV file, or a clipboard cut &amp; paste, to get the job done.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><a href=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/5-Bulk-add.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/5-Bulk-add.png\" alt=\"\" class=\"wp-image-17312\" width=\"568\" height=\"213\" srcset=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/5-Bulk-add.png 568w, https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/5-Bulk-add-300x113.png 300w\" sizes=\"auto, (max-width: 568px) 100vw, 568px\" \/><\/a><\/figure><\/div>\n\n\n\n<p>Managing passwords for multiple users is always a pain.<\/p>\n\n\n\n<p>For now, let\u2019s assume you\u2019re using a password encrypted Excel spreadsheet. (If you use something different, we\u2019ll cover that later in this blog.)<\/p>\n\n\n\n<p>The list will look something like this:<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><a href=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/6-Excel-sample.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/6-Excel-sample.png\" alt=\"\" class=\"wp-image-17313\" width=\"553\" height=\"282\" srcset=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/6-Excel-sample.png 553w, https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/6-Excel-sample-300x153.png 300w\" sizes=\"auto, (max-width: 553px) 100vw, 553px\" \/><\/a><\/figure><\/div>\n\n\n\n<p>The fastest way to get the list of mailboxes into BackupAssist 365 is by copy and paste. Simply highlight the cells and copy them to the clipboard (Control-C on Windows, or Command-C on Mac).<\/p>\n\n\n\n<p>Then in BackupAssist 365, click the <strong>Bulk add \/ update mailboxes<\/strong> tab, select the option to <strong>Use clipboard<\/strong> and then click the <strong>Update list<\/strong> button.<\/p>\n\n\n\n<p>Your list of mailboxes should appear:<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><a href=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/7-Mailboxes-loaded.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/7-Mailboxes-loaded.png\" alt=\"\" class=\"wp-image-17314\" width=\"496\" height=\"338\" srcset=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/7-Mailboxes-loaded.png 992w, https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/7-Mailboxes-loaded-300x204.png 300w, https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/7-Mailboxes-loaded-768x523.png 768w\" sizes=\"auto, (max-width: 496px) 100vw, 496px\" \/><\/a><\/figure><\/div>\n\n\n\n<p><strong>Note: <\/strong>in the future, if you need to update any mailbox details, you can easily repeat the process.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>If the checkbox <strong>Merge new list into existing list<\/strong> is checked, then the new list is \u201cmerged\u201d into the old list, so that existing records are updated while new records are added. Items in the old list that are not in the new list will still remain.<\/li><li>If the checkbox is not checked, then the old list is discarded before the new list is imported. That means, items in the old list that are not in the new list will be removed.<\/li><\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Step 5: complete the rest of the setup.<\/strong> You\u2019ll see options for choosing what to include in the backup, where to put the backup files, whether to turn on PST passwords, and scheduling.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><a href=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/8-Date-range.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/8-Date-range.png\" alt=\"\" class=\"wp-image-17315\" width=\"496\" height=\"266\" srcset=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/8-Date-range.png 992w, https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/8-Date-range-300x161.png 300w, https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/8-Date-range-768x411.png 768w\" sizes=\"auto, (max-width: 496px) 100vw, 496px\" \/><\/a><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><a href=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/9-Save-to.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/9-Save-to.png\" alt=\"\" class=\"wp-image-17316\" width=\"497\" height=\"333\" srcset=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/9-Save-to.png 993w, https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/9-Save-to-300x201.png 300w, https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/9-Save-to-768x515.png 768w\" sizes=\"auto, (max-width: 497px) 100vw, 497px\" \/><\/a><\/figure><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Step 6: save and run the backup<\/strong>. You\u2019ll then see live progress of your backups running. If you\u2019re a fan of backups, it\u2019s a lot more interesting than watching grass grow. ?<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><a href=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/MicrosoftTeams-image-6.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/MicrosoftTeams-image-6-1024x709.png\" alt=\"\" class=\"wp-image-17343\" width=\"512\" height=\"355\" srcset=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/MicrosoftTeams-image-6-1024x709.png 1024w, https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/MicrosoftTeams-image-6-300x208.png 300w, https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/MicrosoftTeams-image-6-768x532.png 768w, https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/MicrosoftTeams-image-6-1536x1063.png 1536w, https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/MicrosoftTeams-image-6.png 1566w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/a><\/figure><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">A brief security reminder<\/h3>\n\n\n\n<ol class=\"wp-block-list\" type=\"1\"><li>If you use the clipboard, it\u2019s a good idea to clear the clipboard immediately afterwards by copying some innocuous text from your favourite website.<\/li><li>If you use a CSV file, it\u2019s a good idea to securely delete it immediately afterwards.<\/li><\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">What if you\u2019re not using Excel to manage your list of mailboxes?<\/h2>\n\n\n\n<p>Yes, we know what you\u2019re thinking \u2013 \u201cI manage my usernames and passwords differently!\u201d<\/p>\n\n\n\n<p>Every sysadmin has his or her own preferences. Fortunately, our CSV and clipboard importing has very flexible logic that can interpret the output of many different sources.<\/p>\n\n\n\n<p>HTML tables are a good example.<\/p>\n\n\n\n<p>Let\u2019s say you have this table in a web browser:<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><a href=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/11-html-in-browser.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/11-html-in-browser.png\" alt=\"\" class=\"wp-image-17317\" width=\"250\" height=\"137\"\/><\/a><\/figure><\/div>\n\n\n\n<p>Select the rows of the table (excluding the header) and copy it to the clipboard:<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><a href=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/11b-html-in-browser-selected.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/11b-html-in-browser-selected.png\" alt=\"\" class=\"wp-image-17318\" width=\"246\" height=\"136\"\/><\/a><\/figure><\/div>\n\n\n\n<p>When you import it into BackupAssist 365, the mailboxes will now appear:<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><a href=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/12-mailbox-list.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/12-mailbox-list.png\" alt=\"\" class=\"wp-image-17319\" width=\"550\" height=\"199\" srcset=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/12-mailbox-list.png 550w, https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/12-mailbox-list-300x109.png 300w\" sizes=\"auto, (max-width: 550px) 100vw, 550px\" \/><\/a><\/figure><\/div>\n\n\n\n<p>For the curious, the raw HTML is just a simple table, as shown below.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><a href=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/10-html-source-example.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/10-html-source-example.png\" alt=\"\" class=\"wp-image-17320\" width=\"440\" height=\"169\" srcset=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/10-html-source-example.png 440w, https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2021\/04\/10-html-source-example-300x115.png 300w\" sizes=\"auto, (max-width: 440px) 100vw, 440px\" \/><\/a><\/figure><\/div>\n\n\n\n<p>Our parser can work with:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Comma separated, or tab separated data<\/li><li>With or without quotation marks<\/li><li>Complying with the CSV specification, or not<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Why did we choose to store the mailbox backups as PST files?<\/h2>\n\n\n\n<p>A backup is only useful if you can access your data now and well into the future. If your backup is locked into a proprietary format or database, and the software is no longer available, it can be expensive or impossible to extract your data.<\/p>\n\n\n\n<p>That\u2019s why we choose an <strong>open format<\/strong>. For mailboxes, there were three possible choices:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Mbox<\/li><li>Maildir<\/li><li>PST<\/li><\/ul>\n\n\n\n<p>All 3 formats will work fine for IMAP mailboxes. But because BackupAssist 365 was also designed to work with Exchange Server, the only suitable option was PST, because it is the only format that supports Exchange specific mailbox items (such as the Microsoft flavored versions of calendars, notes, contacts, todos).<\/p>\n\n\n\n<p>With PST files as the backup format, the advantages are numerous:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>You can access your data with Outlook or other freely available tools.<\/li><li>PSTs can be imported into Office 365<\/li><li>In the case of legal discovery, there are services that will print the contents of PST files for court.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Doesn\u2019t my cloud provider do backups of my IMAP mailboxes and emails?<\/h2>\n\n\n\n<p>We can\u2019t speak for every cloud provider, but in general, when a cloud provider performs a backup, it\u2019s so they can keep their service running in case of a cyber attack or hardware fault.<\/p>\n\n\n\n<p>Unless your cloud provider states otherwise, it\u2019s still your responsibility to maintain backups of your own data to protect against accidental deletions, ransomware, and to comply with data retention laws.<\/p>\n\n\n\n<p>Thankfully, backing up IMAP mailboxes and emails is now straightforward and inexpensive with BackupAssist 365.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Let us know your feedback\u2026<\/h2>\n\n\n\n<p>You can try BackupAssist 365 free for 30 days. You\u2019ll have backups of your IMAP mailboxes in no time at all.<\/p>\n\n\n\n<p>As always, our Client Success and Technical Support teams are ready to help and support your trial.<\/p>\n\n\n\n<p>Did it work for you, out of the box?<\/p>\n\n\n\n<p>Or perhaps, your specific password management solution outputs data in a format we don\u2019t support yet?<\/p>\n\n\n\n<p>Let us know! We thrive on feedback.<\/p>\n\n\n\n<p>And with BackupAssist 365, you\u2019ll safely back up your IMAP mailboxes.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Many businesses use IMAP mailboxes that come free with web hosting plans. For a variety of reasons, it\u2019s a good idea to perform backups of these mailboxes. This blog shows you how to do that with BackupAssist 365.<\/p>\n","protected":false},"author":17,"featured_media":17379,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-17306","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to back up cloud hosted IMAP email mailboxes using BackupAssist 365 - Cyber Resilience Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.backupassist.com\/blog\/how-to-back-up-cloud-hosted-imap-email-mailboxes-using-backupassist-365\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to back up cloud hosted IMAP email mailboxes using BackupAssist 365 - Cyber Resilience Blog\" \/>\n<meta property=\"og:description\" content=\"Many businesses use IMAP mailboxes that come free with web hosting plans. 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