{"id":55,"date":"2009-01-29T01:30:42","date_gmt":"2009-01-29T01:30:42","guid":{"rendered":"http:\/\/www.backupassist.com\/blog\/support\/qnap-devices-behind-firewalls-rsync-backup-problems\/"},"modified":"2019-11-13T09:31:26","modified_gmt":"2019-11-13T09:31:26","slug":"qnap-devices-behind-firewalls-rsync-backup-problems","status":"publish","type":"post","link":"https:\/\/www.backupassist.com\/blog\/qnap-devices-behind-firewalls-rsync-backup-problems","title":{"rendered":"QNAP devices behind firewalls &#8211; Rsync backup problems"},"content":{"rendered":"<p>Hi all,<\/p>\n<p>We&#8217;ve been working with some of our partners on using the QNAP NAS devices (detailed in our <a href=\"http:\/\/www.backupassist.com\/rsync\/Rsync_Hardware_Compatibility_List.pdf\">Rsync NAS Hardware Compatibility List<\/a>) as an offsite data host.<\/p>\n<p>We&#8217;ve had reports that some firewalls can cause problems when port forwarding. Normally, all you&#8217;d need to do is to open up Port 22 (SSH) and port forward it to your NAS device. However, we&#8217;ve found that on some firewall devices, it causes problems with &#8220;Out of disk space&#8221; errors.<\/p>\n<p>However, if you use a VPN connection, the error does not occur.<\/p>\n<p>In the meantime, we&#8217;ve found a workaround which involves running Rsync in Daemon mode, via a secure SSH tunnel. We&#8217;re going to implement this mode in a future release of BackupAssist for people experiencing this issue. The communication is still secure because data is fed through a secure shell tunnel, but the setup is just slightly more complicated.<\/p>\n<p>Note: This problem does not seem to occur for Windows or Linux Rsync Servers, and many of our users are successfully port forwarding to Windows or Linux Rsync Servers. We&#8217;ve only experienced it for the QNAP NAS device, which runs embedded Linux.<\/p>\n<p>More details will be provided when our workaround has been implemented and released. In the meantime, we do have a manual method that will make it work, based on scripting.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Hi all, We&#8217;ve been working with some of our partners on using the QNAP NAS devices (detailed in our Rsync NAS Hardware Compatibility List) as an offsite data host. We&#8217;ve had reports that some firewalls can cause problems when port forwarding. Normally, all you&#8217;d need to do is to open up Port 22 (SSH) and &#8230; <a title=\"QNAP devices behind firewalls &#8211; Rsync backup problems\" class=\"read-more\" href=\"https:\/\/www.backupassist.com\/blog\/qnap-devices-behind-firewalls-rsync-backup-problems\">Read more <span class=\"screen-reader-text\">QNAP devices behind firewalls &#8211; Rsync backup problems<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":13831,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3,760],"tags":[],"class_list":["post-55","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-support","category-legacy"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>QNAP devices behind firewalls - Rsync backup problems - Cyber Resilience Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.backupassist.com\/blog\/qnap-devices-behind-firewalls-rsync-backup-problems\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"QNAP devices behind firewalls - Rsync backup problems - Cyber Resilience Blog\" \/>\n<meta property=\"og:description\" content=\"Hi all, We&#8217;ve been working with some of our partners on using the QNAP NAS devices (detailed in our Rsync NAS Hardware Compatibility List) as an offsite data host. We&#8217;ve had reports that some firewalls can cause problems when port forwarding. Normally, all you&#8217;d need to do is to open up Port 22 (SSH) and ... Read more QNAP devices behind firewalls &#8211; Rsync backup problems\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.backupassist.com\/blog\/qnap-devices-behind-firewalls-rsync-backup-problems\" \/>\n<meta property=\"og:site_name\" content=\"Cyber Resilience Blog\" \/>\n<meta property=\"article:published_time\" content=\"2009-01-29T01:30:42+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2019-11-13T09:31:26+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2008\/05\/tile-placeholder1-01.png\" \/>\n\t<meta property=\"og:image:width\" content=\"842\" \/>\n\t<meta property=\"og:image:height\" content=\"596\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Linus Chang\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Linus Chang\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.backupassist.com\/blog\/qnap-devices-behind-firewalls-rsync-backup-problems#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.backupassist.com\/blog\/qnap-devices-behind-firewalls-rsync-backup-problems\"},\"author\":{\"name\":\"Linus Chang\",\"@id\":\"https:\/\/www.backupassist.com\/blog\/#\/schema\/person\/523a9a01769da254de228dbd4b1328d3\"},\"headline\":\"QNAP devices behind firewalls &#8211; 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Creator, BackupAssist* Linus Chang has been writing software since he was eight years old. He founded BackupAssist in 2002 \u2014 making him one of the longest-standing voices in Windows backup and data protection \u2014 and has spent the decades since talking to IT administrators around the world about what actually goes wrong, and why. His interest in data loss isn't abstract. Early in his career, he was working at the Monash University help desk when a student came in with a floppy disk that wouldn't read. They tried everything. None of their drives could read it either. The disk held her entire PhD dissertation \u2014 years of work \u2014 and it was the only copy. She broke down in tears. There was nothing he could do. Five years later, he wrote the first version of BackupAssist. Linus holds a Bachelor of Science in Computer Science and has held Microsoft Certified Solution Developer and Sun Certified Java Programmer credentials. More recently, he has completed digital forensics and cyber-security courses through the Black Hat Conference. He has spoken on information security and cryptography at Infosecurity Europe, addressed politicians and policymakers at Australian Parliament House, presented to SMB IT administrators at the IT Pro Experts Conference, and served as a guest lecturer to Cyber Security master's students at the University of Melbourne. On this blog, Linus writes about backup strategy and the technical side of cyber-resilience \u2014 drawing on 24 years of product development and direct conversation with the IT professionals BackupAssist is built for. [Connect with Linus on LinkedIn](https:\/\/www.linkedin.com\/in\/linuschang\/)\",\"url\":\"https:\/\/www.backupassist.com\/blog\/author\/linus-chang\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"QNAP devices behind firewalls - Rsync backup problems - Cyber Resilience Blog","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.backupassist.com\/blog\/qnap-devices-behind-firewalls-rsync-backup-problems","og_locale":"en_US","og_type":"article","og_title":"QNAP devices behind firewalls - Rsync backup problems - Cyber Resilience Blog","og_description":"Hi all, We&#8217;ve been working with some of our partners on using the QNAP NAS devices (detailed in our Rsync NAS Hardware Compatibility List) as an offsite data host. We&#8217;ve had reports that some firewalls can cause problems when port forwarding. 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He has spoken on information security and cryptography at Infosecurity Europe, addressed politicians and policymakers at Australian Parliament House, presented to SMB IT administrators at the IT Pro Experts Conference, and served as a guest lecturer to Cyber Security master's students at the University of Melbourne. On this blog, Linus writes about backup strategy and the technical side of cyber-resilience \u2014 drawing on 24 years of product development and direct conversation with the IT professionals BackupAssist is built for. 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