{"id":7236,"date":"2016-12-21T16:13:18","date_gmt":"2016-12-21T05:13:18","guid":{"rendered":"https:\/\/www.backupassist.com\/blog\/?p=7236"},"modified":"2016-12-21T16:13:18","modified_gmt":"2016-12-21T05:13:18","slug":"what-is-saas-software-as-a-service","status":"publish","type":"post","link":"https:\/\/www.backupassist.com\/blog\/what-is-saas-software-as-a-service","title":{"rendered":"What is SaaS (Software-as-a-Service) and Should I Use It?"},"content":{"rendered":"<p><a href=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2016\/12\/shutterstock_158110778.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-7296\" src=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2016\/12\/shutterstock_158110778.jpg\" alt=\"SaaS vs On-site Licensing\" width=\"531\" height=\"304\" srcset=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2016\/12\/shutterstock_158110778.jpg 650w, https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2016\/12\/shutterstock_158110778-300x172.jpg 300w\" sizes=\"auto, (max-width: 531px) 100vw, 531px\" \/><\/a><\/p>\n<p><strong>You may have heard of SaaS, and despite what it sounds like, it&#8217;s not being cheeky or rude to someone. <\/strong>It&#8217;s actually Software-as-a-Service, and according to some service providers, it&#8217;s the next big thing\u2014second only to cloud.<\/p>\n<p>But any veteran business knows hype can be deceiving, particularly when it comes to a software service. Yes, a SaaS service may be cutting edge, but is it what&#8217;s best for your business?<\/p>\n<p>If you&#8217;re weighing up going with SaaS applications or perpetual\u00a0software,\u00a0read on. We go right into the pros and cons of both software models.<\/p>\n<p><!--more--><\/p>\n<h1><strong>The Basic Difference Between SaaS and Perpetual<\/strong><\/h1>\n<p>Traditionally, when you purchase software you get to keep it forever. Once you install it on\u00a0some hardware, that application data isn&#8217;t going anywhere. This is called &#8216;Perpetual Software&#8217; because the application is yours forever.<\/p>\n<p>Saas Software is a bit different. You pay a regular fee like your electricity bill, and in turn a service provider lets you use their software. When you stop paying, the software service does as well. This is also known as &#8220;Servicizing&#8221;.<\/p>\n<h1>The Truth: SaaS\u00a0Isn&#8217;t Actually That New<\/h1>\n<figure id=\"attachment_7297\" aria-describedby=\"caption-attachment-7297\" style=\"width: 591px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2016\/12\/timeshare.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-7297\" src=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2016\/12\/timeshare-1024x661.jpg\" alt=\"Timesharing\" width=\"601\" height=\"387\" srcset=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2016\/12\/timeshare-1024x661.jpg 1024w, https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2016\/12\/timeshare-300x194.jpg 300w, https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2016\/12\/timeshare-768x495.jpg 768w, https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2016\/12\/timeshare.jpg 1420w\" sizes=\"auto, (max-width: 601px) 100vw, 601px\" \/><\/a><figcaption id=\"caption-attachment-7297\" class=\"wp-caption-text\"><strong>Timesharing:<\/strong> <em>Yes, Software-as-a-Service is THIS old.<\/em><\/figcaption><\/figure>\n<p>Users may think that SaaS applications were born in the &#8220;cloud computing&#8221; era, but they actually date back to the 1960&#8217;s. Even the most current SaaS service model predates cloud by half a decade!<\/p>\n<p>Providing applications as a service dates back to IBM&#8217;s mainframe timesharing in the mid 20th century. This &#8216;new&#8217;\u00a0software service was known as having an Application Service Provider (ASP).<\/p>\n<p>But the hype around cloud office systems has reached fever pitch. Research giant Gartner stated SaaS applications will achieve\u00a060 per cent total market penetration by 2018. That said, in the present the majority of companies are still keeping their business software onsite.<\/p>\n<h1>SaaS VS On Premise Deployment: Pros and Cons<\/h1>\n<p>Here&#8217;s what you need to know straight up: 20 per cent of attempted SaaS deployments fail due to serious problems with data integration.<\/p>\n<p>Got your attention? Good. A lot of people think SaaS is a simple transition that magically\u00a0makes all your business data and software someone else&#8217;s problem. But it&#8217;s very\u00a0important that you weigh up the pros and cons for your business. And if you do decide to make the switch, you need to do your research.<\/p>\n<h2>Where SaaS\u00a0is Better Than Perpetual<\/h2>\n<h3>Capital Costs<\/h3>\n<figure id=\"attachment_7299\" aria-describedby=\"caption-attachment-7299\" style=\"width: 610px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2016\/12\/capex-vs-Opex-e1482295834618.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-7299 \" src=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2016\/12\/capex-vs-Opex-e1482295834618-1024x399.jpg\" alt=\"CapEx vs OpEx\" width=\"620\" height=\"241\" srcset=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2016\/12\/capex-vs-Opex-e1482295834618-1024x399.jpg 1024w, https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2016\/12\/capex-vs-Opex-e1482295834618-300x117.jpg 300w, https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2016\/12\/capex-vs-Opex-e1482295834618-768x299.jpg 768w, https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2016\/12\/capex-vs-Opex-e1482295834618.jpg 1280w\" sizes=\"auto, (max-width: 620px) 100vw, 620px\" \/><\/a><figcaption id=\"caption-attachment-7299\" class=\"wp-caption-text\"><em>The Money: SaaS is usually about Capital Expenditure (CapEx) vs Operational Expenditure (OpEx)<\/em><\/figcaption><\/figure>\n<p>SaaS really wins out when it comes to eliminating up-front capital. Installing, maintaining, and upgrading on-premises IT infrastructure can be very costly, so a SaaS Subscription is a very tempting short to medium-term business proposition. This is even more true for Enterprise businesses.<\/p>\n<h3>Scaling<\/h3>\n<p>SaaS is also very scalable to the needs of your business. As your business grows, you simply adjust your subscription instead of investing in additional in-house server capacity and licenses. This means you&#8217;re shifting from capital expenses to operational expenses.<\/p>\n<h3>Keeping Up-to-Date<\/h3>\n<p>You can also spread your services software across a business. If it becomes untended to, you can cancel the subscription.\u00a0The onus of keeping it in date is almost entirely with the hosting company.<\/p>\n<h2>Where Perpetual is Better than SaaS<\/h2>\n<h3>You Own It and Your Data<\/h3>\n<figure id=\"attachment_7300\" aria-describedby=\"caption-attachment-7300\" style=\"width: 604px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2016\/12\/1813-635181582681871922.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-7300\" src=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2016\/12\/1813-635181582681871922.jpg\" alt=\"All about software service saas\" width=\"614\" height=\"288\" srcset=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2016\/12\/1813-635181582681871922.jpg 603w, https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2016\/12\/1813-635181582681871922-300x141.jpg 300w\" sizes=\"auto, (max-width: 614px) 100vw, 614px\" \/><\/a><figcaption id=\"caption-attachment-7300\" class=\"wp-caption-text\"><strong>Feel Secure?:<\/strong> <em>Imagine handing your internal spreadsheets to another business for safekeeping.<\/em><\/figcaption><\/figure>\n<p>Firstly, you don&#8217;t really own the software. The moment you stop paying for it, you lose it. This is particularly important if it&#8217;s a core part of your operations, or required during an emergency.<\/p>\n<p>You&#8217;re also sharing sensitive data through the web with a third party. If you&#8217;re using SaaS backup software or accounting, you may not be comfortable outsourcing this\u00a0function of your business.<\/p>\n<h3>Data Integration<\/h3>\n<p>This is the big fail point of most transitions to SaaS. Often, on-premises and cloud applications don&#8217;t play well together. In the &#8216;cloud rush&#8217;,\u00a0making software work with each other was completely forgotten, and many service providers fail at their due diligence in this area.<\/p>\n<p>Many people believed\u00a0the cloud provider&#8217;s <a href=\"https:\/\/en.wikipedia.org\/wiki\/Application_programming_interface\">APIs<\/a>\u00a0would provide a magic bullet solution that would let cloud apps perfectly integrate with other software. Others believed traditional integration tech would bridge the gap.<\/p>\n<p>Unfortunately, most businesses don&#8217;t realize how hard integration is until they&#8217;ve done it a few times.\u00a0Since SaaS providers are so focused on their application&#8217;s unique capabilities, they haven&#8217;t given much thought on stable connections or data flow. This means you often have to buy\u00a0a cloud application integration\u00a0tool on top of your SaaS purchase.<\/p>\n<h3>Lower Total\u00a0Cost<\/h3>\n<p><a href=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2016\/12\/iceberg4.gif\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-7301 size-full\" src=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2016\/12\/iceberg4.gif\" alt=\"TCO and software saas\" width=\"450\" height=\"300\" \/><\/a><\/p>\n<p>While Perpetual licenses may cost you three times as much as a monthly SaaS subscription in upfront capital, you may end up paying more for your SaaS software in the long term, and you don&#8217;t get to keep it. It&#8217;s called the Total Cost of Ownership (TCO). It&#8217;s much like if you spent all year renting a house instead of paying one off. It&#8217;s called the Total Cost of Ownership (TCO).<\/p>\n<p>SaaS software services can also pile up quite quickly, costing your business a lot of money. This is particularly true when you&#8217;ve got different departments running multiple projects. They often start buying their own SaaS applications with little oversight, and adding it as a project expense.<\/p>\n<p>The end result is a high risk of purchasing inefficiency. In fact, departments will often chew away at their budgets with SaaS software since they don&#8217;t want to get funneled into the corporate approval process.<\/p>\n<h3>Less\u00a0Security<\/h3>\n<p>You also need to keep track of which users have access to which services software. When they leave the company, they can easily retain access to cloud applications they used for company work\u2014along with your current business data.<\/p>\n<p>Since SaaS providers are in control of your data, it&#8217;s crucial that you have an ironclad agreement for who is responsible if this data is lost, or if it can be accessed by a third party. If you lose all your data because you were relying on a software service provider, will they compensate you for all the lost profits?<\/p>\n<p>Depending on the country you are on, there may also be legal requirements for your service provider to share your business data with certain agencies. They may also have less stringent security standards.<\/p>\n<h3>More Reliable \/ Less Latency<\/h3>\n<figure id=\"attachment_7303\" aria-describedby=\"caption-attachment-7303\" style=\"width: 440px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2016\/12\/Hourglass.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-7303 size-large\" src=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2016\/12\/Hourglass-1024x576.jpg\" alt=\"SaaS and Latency\" width=\"450\" height=\"253\" srcset=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2016\/12\/Hourglass-1024x576.jpg 1024w, https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2016\/12\/Hourglass-300x169.jpg 300w, https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2016\/12\/Hourglass-768x432.jpg 768w, https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2016\/12\/Hourglass.jpg 1600w\" sizes=\"auto, (max-width: 450px) 100vw, 450px\" \/><\/a><figcaption id=\"caption-attachment-7303\" class=\"wp-caption-text\"><strong>Time Matters:<\/strong> <em>Latency is still a major problem with Cloud services.<\/em><\/figcaption><\/figure>\n<p>Another sticking point is reliability.\u00a0Because it&#8217;s cloud based, your SaaS software service is both very accessible and vulnerable to being completely inaccessible. The moment the connection between you is severed, you also lose use of this application.<\/p>\n<p>Just as you are dependent on a SaaS server provider,\u00a0they are in turn dependent on an Infrastructure-as-a-Service (IaaS) provider who host the infrastructure they run their software from. Since most major IaaS services don&#8217;t guarantee 100% &#8220;uptime&#8221;, that means your SaaS provider retain their right to &#8220;downtime&#8221; to make sure you don&#8217;t hold them liable.<\/p>\n<p>In short, your software is dependent on not just one business but <em>two<\/em>, and either could shut down your business-critical service at any time.<\/p>\n<p>Latency is an issue that suddenly becomes important with software services. While slow internet is just a bit annoying when you&#8217;re on YouTube. At work, it can cause production loss.<\/p>\n<h1>The Consensus: SaaS or Perpetual?<\/h1>\n<p>It really comes down to what your business needs are. If you&#8217;re a business with rapid growth, low capital budget, and you&#8217;re filling a non-critical business service, SaaS is probably the way to go (E.g. Adobe Photoshop). If you&#8217;re looking for software that needs to be highly reliable, business-critical, very secure, and low-conflict, Perpetual is currently the more stable solution.<\/p>\n<p>When it comes to Backup and Disaster Recovery software, reliability and security are crucial elements. BackupAssist\u00a0the top-ranked backup software for physical and virtual Windows Servers,\u00a0and it offers perpetual licensing with minimal upfront expense. You can <a href=\"https:\/\/www.backupassist.com\/BackupAssist\/download2.php\">try it out for free for 30 days<\/a>, or <a href=\"https:\/\/www.backupassist.com\/backupassist.html\">read more about it here<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>You may have heard of SaaS, and despite what it sounds like, it&#8217;s not being cheeky or rude to someone. It&#8217;s actually Software-as-a-Service, and according to some service providers, it&#8217;s the next big thing\u2014second only to cloud. But any veteran business knows hype can be deceiving, particularly when it comes to a software service. Yes, &#8230; <a title=\"What is SaaS (Software-as-a-Service) and Should I Use It?\" class=\"read-more\" href=\"https:\/\/www.backupassist.com\/blog\/what-is-saas-software-as-a-service\">Read more <span class=\"screen-reader-text\">What is SaaS (Software-as-a-Service) and Should I Use It?<\/span><\/a><\/p>\n","protected":false},"author":3,"featured_media":7296,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[22,23],"tags":[520,521,522,523],"class_list":["post-7236","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-interest","category-news","tag-perpetual","tag-pros-cons","tag-saas","tag-software"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What is SaaS (Software-as-a-Service) and Should I Use It?<\/title>\n<meta name=\"description\" content=\"Deciding whether to buy Software-as-a-Service (SAAS) or a Perpectual Software Application? Here&#039;s what you should know and which is best for your business.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.backupassist.com\/blog\/what-is-saas-software-as-a-service\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What is SaaS (Software-as-a-Service) and Should I Use It?\" \/>\n<meta property=\"og:description\" content=\"Deciding whether to buy Software-as-a-Service (SAAS) or a Perpectual Software Application? Here&#039;s what you should know and which is best for your business.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.backupassist.com\/blog\/what-is-saas-software-as-a-service\" \/>\n<meta property=\"og:site_name\" content=\"Cyber Resilience Blog\" \/>\n<meta property=\"article:published_time\" content=\"2016-12-21T05:13:18+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2016\/12\/shutterstock_158110778.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"650\" \/>\n\t<meta property=\"og:image:height\" content=\"372\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Adam Ipsen\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Adam Ipsen\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.backupassist.com\/blog\/what-is-saas-software-as-a-service#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.backupassist.com\/blog\/what-is-saas-software-as-a-service\"},\"author\":{\"name\":\"Adam Ipsen\",\"@id\":\"https:\/\/www.backupassist.com\/blog\/#\/schema\/person\/7a3a759eceffd2e597d435c34ed3519d\"},\"headline\":\"What is SaaS (Software-as-a-Service) and Should I Use It?\",\"datePublished\":\"2016-12-21T05:13:18+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.backupassist.com\/blog\/what-is-saas-software-as-a-service\"},\"wordCount\":1352,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.backupassist.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.backupassist.com\/blog\/what-is-saas-software-as-a-service#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2016\/12\/shutterstock_158110778.jpg\",\"keywords\":[\"Perpetual\",\"Pros &amp; Cons\",\"SaaS\",\"Software\"],\"articleSection\":[\"Interest\",\"News\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.backupassist.com\/blog\/what-is-saas-software-as-a-service#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.backupassist.com\/blog\/what-is-saas-software-as-a-service\",\"url\":\"https:\/\/www.backupassist.com\/blog\/what-is-saas-software-as-a-service\",\"name\":\"What is SaaS (Software-as-a-Service) and Should I Use It?\",\"isPartOf\":{\"@id\":\"https:\/\/www.backupassist.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.backupassist.com\/blog\/what-is-saas-software-as-a-service#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.backupassist.com\/blog\/what-is-saas-software-as-a-service#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.backupassist.com\/app\/uploads\/sites\/3\/2016\/12\/shutterstock_158110778.jpg\",\"datePublished\":\"2016-12-21T05:13:18+00:00\",\"description\":\"Deciding whether to buy Software-as-a-Service (SAAS) or a Perpectual Software Application? 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