Release notes

Below is a listing of all BackupAssist ER releases.

BackupAssist ER 1.2.0

February 18, 2021

NEW Cyber black box recorder

After a cyber hacking incident, investigators rely on forensics to piece together what happened. Cyber Black Box captures this vital forensics information in real time and includes them in the backups.

NEW Expanded support for S3-compatible cloud storage providers

BackupAssist ER's S3-compatible cloud backup destination now has support for BackBlaze B2 storage, and improved and expanded support for QNAP QuObjects (previously OSS). It’s never been easier to create predictable and reliable backups to even more cloud storage solutions.

NEW Support for the backup and recovery of ReFS systems

BackupAssist ER now supports the backup and recovery of volumes with ReFS file systems.

Disk to Disk to Cloud Backup

  • The number of downloaded cloud backup files and their cumulative size is now correctly reported.
  • A recovery from a local backup now correctly reports the number of recovered files and their cumulative size.
  • The detection of insufficient disk space when downloading a cloud backup has been improved.
  • Fixed an "out of disk space" error that incorrectly stopped a cloud backup from downloading.
  • Improved the performance of incremental backups to the cloud.
  • Added a warning that subsequent cloud backup downloads will start from the beginning if the download is canceled.
  • A cloud backup job’s secret key field now ignores leading and trailing spaces.
  • Improved the reliability of destination checks for S3-compatible backups.

Lifeline Recovery

  • Lifeline Recovery now supports restoring two volumes from one disk to 2 disks (one volume per disk).
  • Lifeline Recovery now supports bare-metal recovery to a smaller disk than the original disk that was backed up.
  • Fixed an issue that could cause a bare-metal recovery of read-only volumes (such as OEM partitions) to fail.
  • The wording in the Recovery Report has been improved and localized.
  • Improved Lifeline Recovery error messages related to accessing network backups.
  • The original volume letter will now be retained for critical volumes after a bare-metal recovery.
  • The bare-metal recovery process now provides more details about hidden volumes and their relations with the critical/OS volumes.

Exchange Granular Restore

  • Exchange Granular Restore has been updated to show deleted items for public folders, and support universal language encodings in the message body.
  • Support for Exchange Server 2019 CU3.

Backups

  • Implemented support for hidden system partitions located on a different non-OS disk.
  • Implemented support for backups of OEM, multiple recovery and MBR recovery partitions.
  • Improved the speed of backups by improving the encryption performance.

User interface

  • The Restore Activity tab column “Recover status“ will now be called “Backup status” during a recovery.
  • When getting close to the end of the 7-day evaluation, the warning message that the user can Register the installation or Extend the evaluation has been clarified.
  • Added labels to the icons on the top navigation bar to help explain what they do.
  • Improved the Lifeline Recovery UI to more clearly report the recovery result.
  • Fixed text that was cut off in some of the Lifeline Recovery screens.
  • The Build a Lifeline recovery media screen no longer shows empty disks under the USB stick dropdown.
  • Improved the size and position of the Lifeline Recovery wallpaper.
  • The connection check is now only applicable when the installation is registered and it will not be shown for a registered evaluation.

Fixes

  • Fixed a bug in the backup engine for Windows 2012R2.
  • Fixed hangs of ReFS volume backups.
  • Fixed an error where a Volume Shadow Copy error (BA612) was being reported as Disk full error (BA6122).
  • Fixed an issue where a backup job to a slow destination (e.g. NAS) times out and results in a failed backup.
  • Fixed an issue where date/time was not following the culture settings of the Operating System.
  • The debugger now correctly launches the BA Classic console.
  • Fixed an issue that prevented backups of an MBR extended partition from being accessed during a recovery.
  • Fixed an issue that would delete existing non-system volumes if they existed in the target bare-metal recovery disk.
  • Fixed an issue involving bare-metal recovery to dissimilar hardware: AHCI->NVMe, NVMe->AHCI.
  • Fixed an issue that prevented a recovery from accessing a network backup after previously canceling a recovery that had used that backup.

Managed Backup Console

  • Fixed a problem that prevented an installation from sending requests to the Managed Backup Console if the machine time was set to a future date.
  • Extended the daily grace period for pings to Managed Backup Console, so that a new installation is not immediately de-registered upon receiving a fail response.
  • Backup reports sent to the Managed Backup Console will now retry if the first attempt fails.

BackupAssist ER 1.1.2

September 9, 2020

  • The release addresses a vulnerability in the software that could be used to compromise backup data. We are recommending that all BackupAssist ER users upgrade to v1.1.2 to receive this update.

BackupAssist ER 1.1.1

September 2, 2020

  • Fixed an issue that caused local backups to be stuck at the beginning or about 3/4 of the way into the backup when running on systems with latest Windows updates.

BackupAssist ER 1.1.0

August 24, 2020

New feature

  • Introduced support for S3-compatible cloud backup destinations. This includes support for destinations like Wasabi, MinIO, etc.

Image Backups

  • Fixed an issue that prevented recovery or instant boot from a backup that was done when the job was disabled
  • Improved the handling of volume and bare-metal selections when validating jobs.

CryptoSafeGuard

  • CryptoSafeGuard will now be enabled by default.
  • Fixed an issue that could cause a CryptoSafeGuard scan to hang because of a specific file pattern.

Lifeline Recovery

  • Fixed an issue that could cause Lifeline Recovery to incorrectly report “recovery succeeded” when the connection to the backup or the recovery destination is lost during the recovery.
  • Improved flexibility on the recovery destination when there is more than 1 volume in the backup. e.g. Input: 4TB disk; partitions C*/D/E*/F are 1TB. Options now include: restore C/E to 2TB disk or F to 1TB disk.

File and application recovery

  • Fixed an issue where a recovery could fail, in some circumstances, when a scheduled backup starts during the recovery process.
  • Fixed an issue where the wrong error message was displayed when trying to run a recovery while a backup is running. Previously it was displaying a CryptoSafeGuard error.

Exchange Granular Restore

  • New option to launch the Exchange Granular Restore tool manually so clients can extract emails from .edb/.pst files previously recovered from a cloud backup.

User interface

  • Updated the BackupAssist ER icon in the list of installed applications.
  • For the “Your recover options” page cards, the help links have been moved to the bottom left and the action buttons have been moved to the bottom right.
  • Resized the column widths for the files table in the Recover properties to optimize the space usage.
  • The Action buttons for the “Restore from available backup” page is always visible so it does not scroll off the page if the grid is too long.

Licensing

  • Fixed potentially inaccurate subscription-renewal-date display.
  • BackupAssist ER will now only allow license keys in the valid format to be used.

Reports

  • Improved the backup report warnings for reverse-incremental problems.

Other

  • Other applications can now appear in front of the BackupAssist ER splash screen.
  • Removed the NTFS and file ownership options when downloading backups. These are not relevant to backup downloading.