Media Prep - %JOB_NAME%

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Media Prep - %JOB_NAME%

Postby AntonBW » Thu Apr 28, 2016 9:06 pm

When prepping the media to the locally attached external drive that already has a container in it; it does the following;

Drive is locally attached and is shared to another server for backup, directories on the disk under Backupassist

'ABDC' - domain controller backup remote - works fine
'ABHV ABEX & ABDATA' - hyper v backup of exchange and data

when prep media for job 'ABHV ABEX & ABDATA', it states the drive is already prepared, so I choose to overwrite, it creates a new directory under Backupassist called '%JOB_NAME%' which contains the container, it should put it in the resolved variable name not the variable name, what is the issue ? have researched but no one else appears to have had the same issue.
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Re: Media Prep - %JOB_NAME%

Postby penta » Mon May 02, 2016 10:34 pm

You're not alone Anton,
I can confirm that it happens to all my new v9 installations. :?
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Re: Media Prep - %JOB_NAME%

Postby Stuart » Tue May 03, 2016 11:47 am

Hi Anton,

It's Stuart here from the BackupAssist team, thanks for posting on our forum.

Can you please provide more details as to the current configuration of your backup job?

Which engine are you using?
Which scheme have you configured?
The drive is locally connected, but is shared to another server? Where is BackupAssist located in that environment? On the machine the drive is shared to or the machine where the drive is physically attached?
Stuart Edwards
BackupAssist Support

*Have you tried restoring from your backups lately?*
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Re: Media Prep - %JOB_NAME%

Postby AntonBW » Fri May 06, 2016 9:23 pm

Hi Stuart

In response to your request;

Which engine are you using?
V9.2.3

Which scheme have you configured?

System protection, Daily rotating


The drive is locally connected, but is shared to another server? Where is Backup Assist located in that environment? On the machine the drive is shared to or the machine where the drive is physically attached?

Drive is locally attached, Backup assist is located on same system, Drive is also shared to another server running Backup Assist 9.2.0 (which has no issues)

The reason this has come about is that the BA 9.2.3 was reporting Major Warnings on the Hyper V Server, and currently it appears the only way around it is to prep the media each day, which results in the %JOB_NAME% directory being created we then Move the container to the correct location and the backup is fine, however if the media is not prepped then it fails;


"MPHV MPEX & MPDATA" Report Backup to: Data container volume (External disk)

Start Time : 04 May 2016 22:00:06
Backup Type: System Protection






"MPHV MPEX & MPDATA" Major warnings



Errors / Warnings






Process Error / Warning

Media Usage BA2541 A VSS error in this backup job has resulted in the loss of most of your backup history. Enable "Shadow Copy Protection Mode" under "Imaging options" to protect backup history Solution
Additional Information: 04/06/2016-21:00 04/20/2016-21:00





Backup Summary

Item Details / Results
Computer Name MPHV Backup User MICROPLASTICSUK\BackupAssist
ENVIRONMENT Operating System Microsoft Hyper-V Server 2012 R2 (42) - 64-bit
Locale / Language en-GB - English (United Kingdom) / en-US - English (United States)
CONFIGURATION BackupAssist Version 9.2.3 Backup Type: System Protection
Backup Destination Data container volume (External disk) - Hard drive F:\ (Daily 8), F:\BackupAssist\MPHV MPEX & MPDATA\DataContainer.vhd Backup Label Daily 8
STATISTICS Start Time 04 May 2016 22:00:06 End Time 04 May 2016 23:23:10
Duration 1 hours, 23 minutes, 4 seconds
Process Status

Hyper-V
Successful
Recovery
This backup can be used for system recovery.
Restore
This backup provides multiple restore options.

Media Usage
1 backups available on this medium.
Oldest backup: 04/05/2016 22:00. Newest backup: 04/05/2016 22:00.
Latest Full Backup: 155 GB Previous Backups: 2.93 GB
Total Capacity: 681 GB

0% 20
% 40
% 60
% 80
% 100%

Drive Image

VSS Application Backup
Successful
Backed Up Items
Successful
Hyper-V

The Hyper-V task has status: Successful

VM Name Backup Status VM Size (source) Granular Restore * Rapid VM Recovery * Exchange Granular Restore *
MP DATA
20.75 GB Available Available Not Applicable
MP EXCHANGE 2013
83.69 GB Available Available Available


* Add-on license required

Recovery - This backup can be used for system recovery.

This bare-metal backup was created on an EFI machine.

The following recovery options are available with this backup:
Recovery option Availability Details
Recovery to BIOS hardware NA More...

Recovery to EFI hardware Yes
The target machine must have the same number of physical disks of the same size or greater.
An EFI computer can only boot from a removable USB drive. Ensure that you have created an appropriate recovery media. More...

Recovery to Hyper-V guest No
Recover Windows SystemState Yes
Windows SystemState allows recovery to the same machine. The operating system must be present.

Restore - This backup provides multiple restore options.

The following restore options are available with this backup
Restore option Availability Details
Volumes C: D: E: Yes
Available using Windows System Restore tools.
Files on C: D: E: \\?\Volume{c0cc6d22-075c-40a9-9822-07a1117983d4}
Yes

Exchange database(s) Yes
2 database(s) on Online\MP EXCHANGE 2013
Exchange Granular Restore from database(s) Yes

Backups (Restore Points) - 1 backups available on this medium.

Oldest backup: 04/05/2016 22:00. Newest backup: 04/05/2016 22:00.

04/05/2016 22:00

Media Usage

Contents of the Data container on F:\BackupAssist\MPHV MPEX & MPDATA\
Total Capacity: 681 GB
Total Space Used: 23%
158 GB
Other Data: 0%
167 MB

Latest Full Backup: 23%
155 GB

Previous Backups: 0%
2.93 GB

Total Space Free: 77%
523 GB
Free Shadow Storage for Previous Backups and Full Backup growth: 77%
523 GB

Usable Shadow Storage
526 GB
1% used by previous backups


Previous Backups are stored as VSS snapshots, which use up hidden diskspace allocated as VSS Shadow Storage. Only a certain percentage of the volume is allocated to Shadow Storage, which limits the number of Previous Backups. The latest full backup visible on the disk can extend to use up all free diskspace, even unused Shadow Storage.


Total Capacity: 681 GB


0% 20
% 40
% 60
% 80
% 100%

Drive Image

Image Log
Start time: 04 May 2016 22:00:20
Retrieving volume information...
This will back up (EFI System
... Partition),(C:),EXCHANGE(D:),DATA(E:),(\\?\Volume{c0cc6d22-075c-40a9-9822-07
... a1117983d4}\), HyperV\MP DATA, HyperV\MP EXCHANGE 2013, HyperV\Host
... Component to Z:.

Note: If you are creating a backup of volumes hosting virtual hard disk (VHD)
files, the VHD files will be automatically excluded from the backup if they
are mounted at the time the backup is created. To back up the contents of the
VHD files, either back up the virtual volumes separately or dismount the VHD
files before every backup operation.
The backup operation to Z: is starting.
The backup of volume (EFI System Partition) (100.00 MB) completed successfully.
The backup of volume (C:) completed successfully.
The backup of volume (350.00 MB) completed successfully.
The backup of volume EXCHANGE(D:) completed successfully.
The backup of volume DATA(E:) completed successfully.
Enumerating files for MP DATA(Online)... 13 found
Backup of MP DATA(Online) succeeded.

Backup of MP EXCHANGE 2013(Online) succeeded.

Backup of Host Component succeeded.

Application backup succeeded.

Summary of the backup operation:
------------------
The backup operation successfully completed.
The backup of volume (EFI System Partition) (100.00 MB) completed successfully.
The backup of volume (C:) completed successfully.
The backup of volume (350.00 MB) completed successfully.
The backup of volume EXCHANGE(D:) completed successfully.
The backup of volume DATA(E:) completed successfully.
Backup of MP DATA(Online) succeeded.

Backup of MP EXCHANGE 2013(Online) succeeded.

Backup of Host Component succeeded.

Application backup succeeded.

Log of files successfully backed up:
C:\Windows\Logs\WindowsServerBackup\Backup-04-05-2016_21-00-25.log


VSS Application Backup

The VSS Application Backup task has status: Successful

VSS Application Backup
(none)

Backed Up Items

The Backed Up Items task has status: Successful

Backed Up Items Log
EFI System Partition

Volume ID = {c583e8e7-d052-4b65-81e7-bfe09a0c5605}

Volume '', mounted at C:

Volume size = 149.43 GB

Can recover = Full volume


Volume ID = {c0cc6d22-075c-40a9-9822-07a1117983d4}

Volume '', mounted at ('', mounted at at the time

the backup was created)

Volume size = 350.00 MB

Can recover = Full volume


Volume ID = {2ec6451a-7c57-4da9-b9ad-0ace3a9bbfef}

Volume 'EXCHANGE', mounted at D:

Volume size = 699.87 GB

Can recover = Full volume


Volume ID = {a71583a6-8046-4fb4-9158-495d51c659e4}

Volume 'DATA', mounted at E:

Volume size = 546.70 GB

Can recover = Full volume


Application = Registry

Component = Registry (\Registry)


Application = HyperV

VM name: MP DATA

VM caption: Online\MP DATA

VM identifier: 68DAE372-7BD3-4AF5-A635-96BABA6E342E

Total Size: 20.82 GB


Application = HyperV

VM name: MP EXCHANGE 2013

VM caption: Online\MP EXCHANGE 2013

VM identifier: D5418177-AB49-4301-B009-884EDEADF7CE

Total Size: 83.78 GB


Application = HyperV

VM name: Host Component

VM caption: Host Component

VM identifier: Host Component

Total Size: 49.86 KB


Thanks

Anton
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Re: Media Prep - %JOB_NAME%

Postby alexau » Tue May 17, 2016 5:08 am

It is often mistake in v9
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Re: Media Prep - %JOB_NAME%

Postby AntonBW » Tue May 17, 2016 9:31 pm

Any update to this - it is becoming a daily issue
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Re: Media Prep - %JOB_NAME%

Postby michael.jones » Tue May 17, 2016 10:39 pm

Hello,

I'm sorry you're having this issue.
I suggest you upgrade to the latest release of BackupAssist V9; Version 9.3. This is an important maintenance release with a number of fixes and improvements.

The updated release notes contain a list of the main fixes for 9.3 http://www.backupassist.com/BackupAssist/history.html

To upgrade to 9.3 visit http://downloads.backupassist.com/9.3/setupBA_9.3.exe

Just install over the top of your current version and all your backup jobs and settings will be preserved.

Hopefully the update will help resolve the issues you're having. If you are still having problems after the update please let me know, by sending in the newest set of diagnostics.

To send us diagnostic information please follow these steps:

1) From the options at the top of the screen, Go to Help > Feedback and support > Contact Support

2) Fill out the form and ensure that the Submit system diagnostics checkbox at the bottom is checked.

If you have any issues using our automated support tool please follow these steps to manually send in your diagnostics file:

1. Go to C:\ProgramData\BackupAssist v8 (server 2008/Vista/Win7)
2. Email support@backupassist.com a zipped version of the following folder: BackupAssist v8

If you find this file is too large to e-mail, you can trim down the size of the logs by removing anything older than a week within the following folders under the BackupAssist folder
- Summaries
- History
- Reports
- Temp

With the Temp folder, it's the default destination for PST and SQL backups to be stored during the backup process, so if there are any of these types of backups contained you can remove these as well as we don't require them.

You can also omit the Catalogues folder.

As an alternative, you can also use our manual upload site which has a limit of 50MB. The URL for this manual submission page is http://www.backupassist.com/BackupAssis ... submit.php.
Should you have additional questions, please don't hesitate to contact me - I'd be glad to assist you.

Thank You,
Michael R. Jones
BackupAssist Help Desk
US Support New Albany, IN
Support@backupassist.com
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Re: Media Prep - %JOB_NAME%

Postby JPMi » Thu Jul 20, 2017 5:07 pm

This problem still exists in version 10.0.2.

Prepare Media creates \BackupAssist\%JOB_NAME%\DataContainer.vhd. The size is 87 244 KB.
When the backup runs it creates another folder with the correct job name, and a new Data Container: \BackupAssist\Backup 1\DataContainer.vhd.
The actual backup is placed in this container.

I deleted the %JOB_NAME% directory, and the backup runs as it should without it.

This error doesn't seem to do any harm, it just looks ugly and amateurish.
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Re: Media Prep - %JOB_NAME%

Postby neilhazel » Sat Oct 07, 2017 6:42 pm

JPMi wrote:This problem still exists in version 10.0.2.

Prepare Media creates \BackupAssist\%JOB_NAME%\DataContainer.vhd. The size is 87 244 KB.
When the backup runs it creates another folder with the correct job name, and a new Data Container: \BackupAssist\Backup 1\DataContainer.vhd.
The actual backup is placed in this container.

I deleted the %JOB_NAME% directory, and the backup runs as it should without it.

This error doesn't seem to do any harm, it just looks ugly and amateurish.


It can be possible we cannot delete the %JOB_NAME% directory.


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Re: Media Prep - %JOB_NAME%

Postby jamesjohn70 » Mon Mar 12, 2018 9:17 pm

I can confirm that it happens to all my new v8 installations.

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Re: Media Prep - %JOB_NAME%

Postby michael.jones » Tue Mar 13, 2018 10:36 pm

Hello,

The End of Life (EOL) for BackupAssist v8 occurred on the 22nd December 2017. While you can continue using BackupAssist v8 after this date:
1. no further updates, fixes or technical support will be provided.
2. any requests for v8 license deactivations will be declined.

Version 8 renewal path

1. If you have valid BackupCare, then you can download the latest version of BackupAssist and start using it straight away.
2. If your BackupCare has expired, then you need to renew your BackupCare.
3. If you are not sure of the status of your BackupCare, you can check if your BackupCare is valid.

If you have any questions about the v8 EOL, please don’t hesitate to get in touch with our support team.
Should you have additional questions, please don't hesitate to contact me - I'd be glad to assist you.

Thank You,
Michael R. Jones
BackupAssist Help Desk
US Support New Albany, IN
Support@backupassist.com
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Media Prep JOB_NAME

Postby Rubenitasy » Tue Oct 30, 2018 5:07 pm

Success

It turned out that while I had installed the Windows Media Feature Pack it wasnt the correct one for my system.

I installed a different one along with Windows Media Player and now its working just fine.

Definitely a mistake on my part, I thought I had the feature pack already installed.

Thank you all for your help

можно оптимизировать
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