Run a ransomware scan

The Run Ransomware Scan feature allows you to scan a system on demand for potential ransomware, and to whitelist any files that cause a false-positive response. This is useful when you first enable CryptoSafeGuard or run a new backup job because any false-positive detections can be actioned before they block all your backup jobs from running.

To run a manual scan:

1. Select the BackupAssist Safeguard tab.



2. Select Run Ransomware Scan.
3. Select the drives and directories that you want to scan.

You should select all of the drives and directories that you plan to back up.



4. Click Scan.

The scan will start and open the Monitor screen so you can see the scan's progress.

Note: During the grace period, you will only get warnings for flagged files. After 3 clean scans in a row the grace period will end, and any false positives or live detections will result in all backup jobs being blocked. If the backup selections are changed, the grace period will restart.

To learn more, see BackupAssist CryptoSafeGuard