Backup User Identity

Backup jobs require a Windows account with read access to the data source and full read-write access to the backup’s destination. It is recommended that a dedicated backup account is created for this purpose. The account will be used by all backup jobs and may require admin level access. If you are backing up SQL, Exchange or Hyper-V servers, consult the Microsoft documentation to ensure the right level of backup access is granted. If the account password has an expiry date, the password will need to be updated in BackupAssist when it changes. The account’s permissions will be validated both when the backup user identity is entered and when a job is executed. If no account is specified or the account has insufficient permissions, the backup job will fail and note the error in the backup report.

Backup User Identity

To configure a Backup user identity in BackupAssist:

  1. Select the Settings tab and select Backup User Identity.
  2. Select Provide a Backup User Identity (recommended). The local system account should only be selected if requested by the BackupAssist technical support team.
  3. Enter the Username and Password for the account to be used as the Backup User Identity.
  4. Either type the domain name for the user directly or select it from the domain drop-down menu. If the account is not a member of a domain, you can simply select the computer name of the machine or leave the domain field blank.
  5. Click OK

Once a Backup User Identity has been created, it should be tested by running test backups.

Note: Use your local system log in should only be selected if requested by the BackupAssist technical support team, or if you are having difficulties using a Backup user identity. A local user account may not have the required access, and if a user / local account is disabled or locked your backup job will fail.