Windows Block Level Backup is not installed

Error code

Product

Applies to

BA2502

BackupAssist

BackupAssist v4.2 and later

Description

BackupAssist requires the Microsoft Block Level Backup Service to be installed to run System Protection backups.

This is a feature provided in Windows from Server 2008 and later.The service is known as the Block Level Backup Engine Service and has the name wbengine.

You can check for this service in Administrative Tools > Services.

Resolution

Install Windows Server Backup - Windows Server Backup is installed in different ways depending on the operating system you are running.

Microsoft have provided the steps to install Windows Server Backup on the following link: https://technet.microsoft.com/en-us/library/cc732081.aspx

While it specifically states Server 2008 R2, the steps are the same for all versions of Windows.

Last updated

Created

Further assistance

20th Aug 2015

21st Feb 2008

BackupAssist Support page