Unable to catalog WinImage backup due to an unspecified error
Error code |
Product |
Applies to |
---|---|---|
BA2527 |
BackupAssist |
BackupAssist v6 and later |
Description
BackupAssist creates catalog files after the backup process has completed. This warning typically occurs because of an issue with mounting the VHD file created by the imaging process. The result is that the backup job cannot fully catalog the file.
You may find that this is a once-off error which may not reoccur, so it is recommended that you only try the resolution if you see this error more than once.
Resolution
Enable Quick Catalog
The Quick Catalog option prevents the backup VHD from mounting after the backup, as this is the most common reason for this warning to occur. This means when you attempt to perform a restore, the backup's VHD will be mounted at the start of the restore process, not during it.
To enable Quick Catalog:
- Open BackupAssist.
- Select Manage Backup Jobs.
- Select the backup job.
- Select Edit from the top menu.
- Select Imaging Options from the options on the left.
- Tick the check box next to Quick Catalog
Last updated |
Created |
Further assistance |
---|---|---|
11th April 2017 |
19th May 2010 |
BackupAssist Support page |