Recommended VSS hotfix is not installed

Error code

Product

Applies to

BA2535

BackupAssist

BackupAssist v7 and later

Description

This message will appear if a Windows 2012 or Windows 2008R2 server if you are backing up using System Protection (imaging) and do not have the recommended Microsoft Hotfix KB2871085. Without this hotfix,your backup history may be susceptible to corruption.

Resolution

Known Issue 1 - Upgrade BackupAssist

If you receive this warning, it is likely that the version of BackupAssist being run is out of date.

Please update to the latest release by visiting https://www.backupassist.com/download.php#top

Known Issue 2 - Hotfix KB2871085 isn't installed on your system.

BackupAssist has detected that a Microsoft update that can help with your backups is not installed on your system.

Review and install Microsoft Hotfix KB2871085: http://support.microsoft.com/kb/2871085.

Last updated

Created

Further assistance

04th Sep 2015

16th Jun 2014

BackupAssist Support page