There was a failure in preparing the backup image of one of the volumes

Error code

Product

Applies to

BA2545

BackupAssist

BackupAssist v5 and later

Description

The System Proteciton backup has encountered and problem while preparing the backup image of one of the selected volumes.

Resolution

This is often generated when there is a problem with the backup destination. It is recommended that you recreate the backup destination (such as iSCSI target or Data container) and restart the backup job.

If this does not resolve the issue, check that all Windows Updates have been applied to the server.

Backing up to an alternate location can also result in a successful backup. If this is successful, it confirms that the original destination was the cause of this error.

Last updated

Created

Further assistance

27th Aug 2015

18th Aug 2015

BackupAssist Support page