Unable to copy the backup file

Error code

Product

Applies to

BA400

BackupAssist

BackupAssist v4 and later

Description

An error occurred when copying the backup file to the destination location. You can view the details in the report to determine the type of error encountered.

Common causes of this are:

  • Your destination is formatted with FAT32 and your backup file is bigger than 4 gig
  • Your destination was disconnected during the backup - for example, the network went down or the drive had a problem
  • The backup user does not have permissions to access the target directory
  • The system doesn't have the resources available to copy the file across.

Resolution

Please ensure that:

  • Your target drive is formatted with NTFS instead of FAT32
  • Your hardware is working properly

A good test is to try copying the file manually using Windows Explorer. Obviously, if it does not work this way, it will not work in BackupAssist.

I've also found the following knowledge base article from Microsoft regarding the error reason Insufficient system resources exist to complete the requested service:http://support.microsoft.com/kb/304101.

Last updated

Created

Further assistance

30th Nov 2015

16th Mar 2007

BackupAssist Support page