|
Error code |
Product |
Applies to |
|---|---|---|
|
BA4024 |
BackupAssist |
BackupAssist v6.2.5 or later |
Description
This error is generated when some catalog file(s) for a previous zip backup have become corrupted.
To find the exact catalog file, roll the mouse over the error on the backup report to reveal the name of the file(s) that are corrupted.
Resolution
As mentioned above, roll over the error code on the backup report to find the name of the specific files which have become corrupted.
Browse to the files location which is by default %programdata%\backupassist vX\catalogues (where X is the version of BackupAssist you're running) and manually delete the catalog files that were listed on the backup report.
The consequence of the catalog file being corrupt is that the specific backup it's associated with will not be able to be restored through the BackupAssist Restore Console. However if you are required to restore a file from that backup, you can open the .zip file itself using WinZip or 7-Zip and manually extract the files required.
|
Last updated |
Created |
Further assistance |
|---|---|---|
|
11th April 2017 |
05th Sep 2011 |
BackupAssist Support page |