No disc is inserted

Error code

Product

Applies to

BA411

BackupAssist

BackupAssist version 4 or later.

Description

This error is usually generated due to no CD/DVD/Blu-ray disk being detected in the burning drive.

Resolution

Make sure that there is a disk in the burning drive before the backup job starts.

Try a test burn using an alternative burning program to see if it's able to access the drive correctly or not.

Last updated

Created

Further assistance

04th Aug 2009

16th Mar 2007

BackupAssist Support page