Burning the disc failed

Error code

Product

Applies to

BA415

BackupAssist

BackupAssist v4 onward

Description

This error occurs when writing the backup file to the CD/DVD/Blu-ray.

Resolution

You can try using the alternate burning component that comes with BackupAssist. To use this follow the steps below:

1. Open BackupAssist
2. Click on 'Jobs' at the top of the BackupAssist console and select the particular job you need to change from the list provided.
3. Click on 'Destination' down the left hand side.
4. Under 'Burner drive options' tick 'Use alternate burning engine' (see screen shot below):

Last updated

Created

Further assistance

10th Aug 2009

16th Mar 2007

BackupAssist Support page