An error occurred while running the backup verification

Error code	Product	Applies to
BA4940	BackupAssist	BackupAssist v8 or later.

Description

BackupAssist has encountered issues when running the Backup verification process.

Resolution

There are 3 possible solutions to this error.

Solution 1 – Attempt a restore from the backup

It is recommended that you attempt a restore from the backup that encountered this warning. If you’re unable to perform a restore from the backup, then there is an issue and the Backup verification error is valid and you should continue to troubleshoot.

To perform a restore from the backup, follow the steps outlined here Files & Apps tab

Solution 2 – Try backing up to an alternate destination

Running the same backup to another destination will help isolate the issue further. If running the backup to another destination removes the warning, then this means that the issue is with the original destination, which should be investigated further.

The backup destination is configured as follows:.

1. Open BackupAssist.
2. Select Manage Backup Jobs
3. Select the backup job.
4. Select Edit from the top menu
5. Select Select new destination from the top menu.
6. Follow the prompts to select and configure the new destination.

Solution 3 – Turn off Backup verification

If you are not wanting to run Backup verification during the backup process, it can be disabled as follows:

1. Open BackupAssist.
2. Select Manage Backup Jobs
3. Select the backup job.
4. Select Edit from the top menu
5. Select Backup verification from the options on the left.
6. Untick Enable restore simulation.

Last updated	Created	Further assistance
2nd June 2016	06th May 2014	BackupAssist Support page