VSS is not available. You must have Windows XP or later.

Error code	Product	Applies to
BA610	BackupAssist	BackupAssist v3 onward.

Description

This error occurs if you're trying to use the VSS snapshot manager on an operating system which it doesn't come with (pre Server 2003/XP).

Resolution

To backup open files on a Server 2000 machine you may be required to purchase the Advanced Open Files Add-on.

More information on the Advanced Open Files Add-on can be found here.

To purchase this visit https://www.backupassist.com/purchasing/purchase.php.

Last updated	Created	Further assistance
11th Aug 2009	16th Mar 2007	BackupAssist Support page