|
Error code |
Product |
Applies to |
|---|---|---|
|
BA726 |
BackupAssist |
BackupAssist |
Description
This error occurs due to a hardware fault with the backup destination.
Resolution
There are 2 possible resolutions to this error.
Resolution 1 – Run consistency and maintenance checks over the backup destination
For a Hard Drive Destination
It is recommended that if you are running your backup to a hard drive, that you perform a chkdsk to make sure that there are not any consistency issues within the destination drive.
Please review the following document from Microsoft on the use of chkdsk for further information: https://technet.microsoft.com/en-us/magazine/ee872425.aspx
For a Tape Destination
If you are receiving this error while backing up to tape, it is recommended to:
- Run a cleaning tape through the tape drive 4 or 5 times
- Run any tape drive diagnostic tools you may have - these should be supplied by the tape drive manufacturer. This is used to test the consistency of the tape and tape drive.
- Confirm that the latest device drivers for the tape drive are installed and working correctly.
Resolution 2 – Run backup to an alternate location
Backing up to an alternate location should help achieve successful backups. At the very least, it will confirm that the original destination that generated this error is at fault.
|
Last updated |
Created |
Further assistance |
|---|---|---|
|
2nd Mar 2016 |
01st Oct 2009 |
BackupAssist Support page |