Deletion of a temporary CryptoSafeGuard Hyper-V guest checkpoint failed

Error code

Product

Applies to

BA8010

BackupAssist

For BackupAssist 10.2.2 or later.

Description

CryptoSafeGuard was not able to delete a temporary Hyper-V guest checkpoint after completing a scan. The checkpoint should be manually deleted.

Resolution

The user should remove the temporary guest checkpoint using the Hyper-V Manager on the Hyper-V host.

To delete a checkpoint, select the VM in Hyper-V Manager and right click the checkpoint as shown below. Delete Checkpoint will appear as an option.

Hyper-V Manager

Last updated

Created

Further assistance

27th Nov 2017

27th Nov 2017

BackupAssist Support page