Exchange database consistency check eseutil error

Error code	Product	Applies to
BA851	BackupAssist	BackupAssist

Description

Exchange database consistency check eseutil error

Resolution

To resolve this problem, run a consistency and integrity check on the Exchange Server. These will usually detect and attempt to fix any issues with the Exchange Database.

For Exchange 2016 and later

There is a known issue that can occur when performing the consistency check which results in the following error on the backup report: Operation terminated with error -1811 (JET_errFileNotFound, File not found)

It has been confirmed that installing Cumulative Update 3 (CU3) for Exchange 2016 resolves this error. More information and access to download CU3 is available from the following Microsoft link:

https://www.microsoft.com/en-us/download/details.aspx?id=53837

For Exchange 2010

The MailboxRepairRequest tool is provided with Exchange 2010 for this purpose.

More information on this utility is found at:

http://eightwone.com/2010/06/14/goodbye-isinteg-hello-new-mailboxrepairrequest/

http://blogs.technet.com/b/exchange/archive/2010/08/23/3410708.aspx

For Exchange 2003 and Exchange 2007

Isinteg and eseutil are tools provided natively by Microsoft for such a purpose.

Further information on these tools is located at http://www.msexchange.org/tutorials/Exchange-ISINTEG-ESEUTIL.html.

Last updated	Created	Further assistance
19th Mar 2015	10th Feb 2009	BackupAssist Support page