Volume Shadow Copy Error 0x80042308 - object not found

Error code

Product

Applies to

BA906

BackupAssist

BackupAssist v4 or later.

Description

This error indicates that the backup process is having difficulties with backing up Open Files. This is due to a problem with the Volume Shadow Copy Service in Windows that is utilized to perform backups of any open files or files that are in use at the time of the backup process.

Resolution

According to Microsoft Premier Support this is the correct procedure to follow when re-registering the Volume Shadow Copy service DLL's:-

CD to Windows\System32

To Reregister the Volume Shadow Copy dlls

From the command prompt type the following:

CD C:\Windows\System32 (depending on where your copy of Windows is installed)
Net stop vss
Net stop swprv
regsvr32 ole32.dll
regsvr32 vss_ps.dll
Vssvc /Register
regsvr32 /i swprv.dll
regsvr32 /i eventcls.dll
regsvr32 es.dll
regsvr32 stdprov.dll
regsvr32 vssui.dll
regsvr32 msxml.dll
regsvr32 msxml3.dll
regsvr32 msxml4.dll

Reboot your server.
After reboot, open a command prompt and run:
vssadmin list writers
Ensure that all your writers are displayed without errors

We also have confirmation that the hotfix which is located at http://support.microsoft.com/kb/950267 has also resolved this particular error in the past.

Last updated

Created

Further assistance

30th Nov 2015

20th Aug 2007

BackupAssist Support page