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Main.ErrorOnARequestToMSUpdateNtmsOmidInfo History

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October 18, 2005, at 03:01 AM by Tim
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  • Uninstall BackupExec? from the machine.
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October 18, 2005, at 02:58 AM by Tim
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This one presented a different error number: http://www.jsiinc.com/SUBQ/tip8200/rh8288.htm but I thought you might like to check out the particular setting it refers to.
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  • This behavior can occur if the Allow service to interact with desktop box is checked in the Remote Procedure Call (RPC) service.
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  • Try writing a pre-backup script that forces the RSM service to re-start and update before the backup commences
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  1. Access the Advanced Tab in BackupAssist
  2. Click on the link to 'modify scripts to run before and after backup'
  3. Input the following into the pre-backup script

    net stop ntmssvc
    net start ntmssvc


    Figure 1: Scripts in BackupAssist
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October 18, 2005, at 02:55 AM by Tim
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  • Additionally, this error can be also caused simply when tapes are write-protected.
to:
  • A hardware fault with VIA chipset motherboards can cause the error.

This one presented a different error number: http://www.jsiinc.com/SUBQ/tip8200/rh8288.htm but I thought you might like to check out the particular setting it refers to.
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  • Ensure that your tapes are not write-protected by manually adjusting the switch on the tape.
to:
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October 18, 2005, at 02:27 AM by Tim
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@@When you log on as a member of the Backup Operators security group and you run the Windows Backup utility (NTBackup.exe), if you select the New Media backup option, you may receive the following error message when you start the backup process:
The device reported an error on a request to MS_UpdateNtmsOmidInfo. Error reported: 5.

An inconsistency was encountered on the media in 4mm DDS. Do not append to this media This behavior occurs because the Backup Operator is not permitted to update the tape label.@@
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This behavior occurs because the Backup Operator is not permitted to update the tape label.
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October 18, 2005, at 01:54 AM by Tim
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@@'''The device reported an error on a request to MS_UpdateNtmsOmidInfo.
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The device reported an error on a request to MS_UpdateNtmsOmidInfo.
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Error reported: 5.
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Error reported: 5.
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An inconsistency was encountered on the media in 4mm DDS. Do not append to this media '''@@
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An inconsistency was encountered on the media in 4mm DDS. Do not append to this media
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October 18, 2005, at 01:50 AM by Tim
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The device reported an error on a request to MS_UpdateNtmsOmidInfo.'''
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@@'''The device reported an error on a request to MS_UpdateNtmsOmidInfo.

Error reported: 5.

An inconsistency was encountered on the media in 4mm DDS. Do not append to this media '''@@
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October 18, 2005, at 01:15 AM by Tim
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Describe ErrorOnARequestToMSUpdateNtmsOmidInfo here.
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Error on a request to MS_UpdateNtmsOmidInfo

When you try to perform a backup, you see this error message in the backup report:

The device reported an error on a request to MS_UpdateNtmsOmidInfo.'''

Cause

  • This error has been documented in a Microsoft Knowledge Base Article here: http://support.microsoft.com/default.aspx?scid=kb;en-us;815028

    @@When you log on as a member of the Backup Operators security group and you run the Windows Backup utility (NTBackup.exe), if you select the New Media backup option, you may receive the following error message when you start the backup process:
The device reported an error on a request to MS_UpdateNtmsOmidInfo. Error reported: 5.

An inconsistency was encountered on the media in 4mm DDS. Do not append to this media This behavior occurs because the Backup Operator is not permitted to update the tape label.@@

  • Additionally, this error can be also caused simply when tapes are write-protected.

Resolution

  • Obtain the latest service pack for Windows 2000 according to the Microsoft article: http://support.microsoft.com/kb/260910/EN-US/

  • Ensure that your tapes are not write-protected by manually adjusting the switch on the tape.

  • Try writing a pre-backup script that forces the RSM service to re-start and update before the backup commences

    1. Access the Advanced Tab in BackupAssist
    2. Click on the link to 'modify scripts to run before and after backup'
    3. Input the following into the pre-backup script

      net stop ntmssvc
      net start ntmssvc


      Figure 1: Scripts in BackupAssist

Restore

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