MultiSite Manager Licensing

BackupAssist MultiSite Manager is a standalone product that is sold separately from BackupAssist. There are different licensing and subscription requirements for the MultiSite Manager application and for the BackupAssist computers that are remotely administered.

Licensing overview

  • The MultiSite Manager’s computer requires an active MultiSite Manager license subscription.
  • A Site Controller needs BackupAssist v8 and valid BackupCare (formerly Upgrade Protection).
  • A BackupAssist computer needs BackupAssist v8 and valid BackupCare (formerly Upgrade Protection).

MultiSite Manager Licensing

This diagram shows the licensing requirements for a MultiSite Manager solution. As you can see, the requirements are clear and consistent for both single-site and multi-site implementations.

License and subscription expirations

If the MultiSite Manager license expires

You will no longer be able to access the MultiSite Manager web application and all email reports will stop. MultiSite Manager will still receive and retain updates from the BackupAssist computers, and when the license is renewed, MultiSite Manager will resume without any data loss.

If a Site Controller’s BackupCare subscription expires

It will continue to function as a Site Controller, but the MultiSite Manager will display the Site Controller as an expired machine that cannot be remotely managed. The Site Controller’s own backup jobs will not be included in the email reports.

If BackupCare expires for a BackupAssist computer in a site

The MultiSite Manager will list it as an expired machine that cannot be remotely managed - but its BackupCare subscription can be remotely renewed. The computer’s backup jobs will not be included in the email reports.