Hello, how can we help?

Choose a category to quickly find the help you need.

• Getting started

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  • What is the Managed Backup Console?
  • Using MBC for the first time
  • Product licensing and free period
  • Registering BackupAssist Classic/Desktop
  • Managing access to MBC

• Managing clients

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  • Onboarding a new client
  • Adding a new device group
  • Manage subscriptions
  • Setting up the Daily Backup Summary Report

• Monitoring clients

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  • Active client monitoring
  • Responding to backup warnings
  • Checking a client's license status

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