Main.BackupAssistServicesFailToStart History
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October 21, 2005, at 02:40 AM 
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        Added line 19:
        October 21, 2005, at 02:39 AM 
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        Changed lines 19-23 from:
        #uninstallService.exe
#BAService.exe -setup
#BAMonSvc.exe -setup
#net start wBackupAssist
#net start wBAMonto:
        ##uninstallService.exe
##BAService.exe -setup
##BAMonSvc.exe -setup
##net start wBackupAssist
##net start wBAMonChanged line 25 from:
        --->%rframe% http://www.backupassist.com/KnowledgeBase/images/service_restart.png [[<<]] '''Figure 1: Reinstalling the BackupAssist Services'''to:
        -->%rframe% http://www.backupassist.com/KnowledgeBase/images/service_restart.png [[<<]] '''Figure 1: Reinstalling the BackupAssist Services'''Changed line 27 from:
        This should re-initiate and register the BackupAssist and BackupAssist Monitor services.to:
        -->This should re-initiate and register the BackupAssist and BackupAssist Monitor services.October 21, 2005, at 02:39 AM 
        by 
        Changed line 17 from:
        *Reinstall the BackupAssist and BackupAssist monitor services. To do this, conduct the following in a Windows command-line prompt windowto:
        *Reinstall the BackupAssist and BackupAssist monitor services. To do this, conduct the following in a Windows command-line prompt window, from where BackupAssist is installed - eg. C:\Program Files\BackupAssist\Changed lines 19-23 from:
        ##C:\Program Files\BackupAssist\uninstallService.exe
##C:\Program Files\BackupAssist\BAService.exe -setup
##C:\Program Files\BackupAssist\BAMonSvc.exe -setup
##C:\Program Files\BackupAssist\net start wBackupAssist
##C:\Program Files\BackupAssist\net start wBAMonto:
        #uninstallService.exe
#BAService.exe -setup
#BAMonSvc.exe -setup
#net start wBackupAssist
#net start wBAMonChanged line 27 from:
        -->This should re-initiate and register the BackupAssist and BackupAssist Monitor services.to:
        This should re-initiate and register the BackupAssist and BackupAssist Monitor services.October 21, 2005, at 02:38 AM 
        by 
        Changed lines 19-23 from:
        #C:\Program Files\BackupAssist\uninstallService.exe
#C:\Program Files\BackupAssist\BAService.exe -setup
#C:\Program Files\BackupAssist\BAMonSvc.exe -setup
#C:\Program Files\BackupAssist\net start wBackupAssist
#C:\Program Files\BackupAssist\net start wBAMonto:
        ##C:\Program Files\BackupAssist\uninstallService.exe
##C:\Program Files\BackupAssist\BAService.exe -setup
##C:\Program Files\BackupAssist\BAMonSvc.exe -setup
##C:\Program Files\BackupAssist\net start wBackupAssist
##C:\Program Files\BackupAssist\net start wBAMonChanged line 27 from:
        This should re-initiate and register the BackupAssist and BackupAssist Monitor services.to:
        -->This should re-initiate and register the BackupAssist and BackupAssist Monitor services.October 21, 2005, at 02:37 AM 
        by 
        Changed line 15 from:
        Thanks goes to Olivier Revenu for this investigation and fix.to:
        -->Thanks goes to Olivier Revenu for this investigation and fix.October 21, 2005, at 02:24 AM 
        by 
        Changed lines 1-28 from:
        Describe BackupAssistServicesFailToStart here.to:
        !BackupAssist services fail to start
When a scheduled backup runs or you attempt to kick off a test/specific backup, the BackupAssist service fails to start and consequently your backup fails.
!! Cause
*The Windows Global Temp Variable - if the Global TEMP variable in Windows is set to a nonexistent drive it can cause the BackupAssist service to fail to start.
*Windows 2003 SP1 - On certain Windows 2003 servers, after SP1 is applied, the BackupAssist service fails to start.
!! Resolution
*Set the Windows Global TEMP variable to a drive that exists - ie C:\WINDOWS\TEMP. To do this '''Right-click My Computer > Properties > Advanced > Environment Variables'''
Thanks goes to Olivier Revenu for this investigation and fix.
*Reinstall the BackupAssist and BackupAssist monitor services. To do this, conduct the following in a Windows command-line prompt window
#C:\Program Files\BackupAssist\uninstallService.exe
#C:\Program Files\BackupAssist\BAService.exe -setup
#C:\Program Files\BackupAssist\BAMonSvc.exe -setup
#C:\Program Files\BackupAssist\net start wBackupAssist
#C:\Program Files\BackupAssist\net start wBAMon
--->%rframe% http://www.backupassist.com/KnowledgeBase/images/service_restart.png [[<<]] '''Figure 1: Reinstalling the BackupAssist Services'''
This should re-initiate and register the BackupAssist and BackupAssist Monitor services.