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Main.BackupAssistServicesFailToStart History

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October 21, 2005, at 02:40 AM by Tim
Added line 19:
October 21, 2005, at 02:39 AM by Tim
Changed lines 19-23 from:
#uninstallService.exe
#BAService.exe -setup
#BAMonSvc.exe -setup
#net start wBackupAssist
#net start wBAMon
to:
##uninstallService.exe
##BAService.exe -setup
##BAMonSvc.exe -setup
##net start wBackupAssist
##net start wBAMon
Changed line 25 from:
--->%rframe% http://www.backupassist.com/KnowledgeBase/images/service_restart.png [[<<]] '''Figure 1: Reinstalling the BackupAssist Services'''
to:
-->%rframe% http://www.backupassist.com/KnowledgeBase/images/service_restart.png [[<<]] '''Figure 1: Reinstalling the BackupAssist Services'''
Changed line 27 from:
This should re-initiate and register the BackupAssist and BackupAssist Monitor services.
to:
-->This should re-initiate and register the BackupAssist and BackupAssist Monitor services.
October 21, 2005, at 02:39 AM by Tim
Changed line 17 from:
*Reinstall the BackupAssist and BackupAssist monitor services. To do this, conduct the following in a Windows command-line prompt window
to:
*Reinstall the BackupAssist and BackupAssist monitor services. To do this, conduct the following in a Windows command-line prompt window, from where BackupAssist is installed - eg. C:\Program Files\BackupAssist\
Changed lines 19-23 from:
##C:\Program Files\BackupAssist\uninstallService.exe
##C:\Program Files\BackupAssist\BAService.exe -setup
##C:\Program Files\BackupAssist\BAMonSvc.exe -setup
##C:\Program Files\BackupAssist\net start wBackupAssist
##C:\Program Files\BackupAssist\net start wBAMon
to:
#uninstallService.exe
#BAService.exe -setup
#BAMonSvc.exe -setup
#net start wBackupAssist
#net start wBAMon
Changed line 27 from:
-->This should re-initiate and register the BackupAssist and BackupAssist Monitor services.
to:
This should re-initiate and register the BackupAssist and BackupAssist Monitor services.
October 21, 2005, at 02:38 AM by Tim
Changed lines 19-23 from:
#C:\Program Files\BackupAssist\uninstallService.exe
#C:\Program Files\BackupAssist\BAService.exe -setup
#C:\Program Files\BackupAssist\BAMonSvc.exe -setup
#C:\Program Files\BackupAssist\net start wBackupAssist
#C:\Program Files\BackupAssist\net start wBAMon
to:
##C:\Program Files\BackupAssist\uninstallService.exe
##C:\Program Files\BackupAssist\BAService.exe -setup
##C:\Program Files\BackupAssist\BAMonSvc.exe -setup
##C:\Program Files\BackupAssist\net start wBackupAssist
##C:\Program Files\BackupAssist\net start wBAMon
Changed line 27 from:
This should re-initiate and register the BackupAssist and BackupAssist Monitor services.
to:
-->This should re-initiate and register the BackupAssist and BackupAssist Monitor services.
October 21, 2005, at 02:37 AM by Tim
Changed line 15 from:
Thanks goes to Olivier Revenu for this investigation and fix.
to:
-->Thanks goes to Olivier Revenu for this investigation and fix.
October 21, 2005, at 02:24 AM by Tim
Changed lines 1-28 from:
Describe BackupAssistServicesFailToStart here.
to:
!BackupAssist services fail to start

When a scheduled backup runs or you attempt to kick off a test/specific backup, the BackupAssist service fails to start and consequently your backup fails.

!! Cause

*The Windows Global Temp Variable - if the Global TEMP variable in Windows is set to a nonexistent drive it can cause the BackupAssist service to fail to start.

*Windows 2003 SP1 - On certain Windows 2003 servers, after SP1 is applied, the BackupAssist service fails to start.

!! Resolution

*Set the Windows Global TEMP variable to a drive that exists - ie C:\WINDOWS\TEMP. To do this '''Right-click My Computer > Properties > Advanced > Environment Variables'''

Thanks goes to Olivier Revenu for this investigation and fix.

*Reinstall the BackupAssist and BackupAssist monitor services. To do this, conduct the following in a Windows command-line prompt window

#C:\Program Files\BackupAssist\uninstallService.exe
#C:\Program Files\BackupAssist\BAService.exe -setup
#C:\Program Files\BackupAssist\BAMonSvc.exe -setup
#C:\Program Files\BackupAssist\net start wBackupAssist
#C:\Program Files\BackupAssist\net start wBAMon

--->%rframe% http://www.backupassist.com/KnowledgeBase/images/service_restart.png [[<<]] '''Figure 1: Reinstalling the BackupAssist Services'''

This should re-initiate and register the BackupAssist and BackupAssist Monitor services.

Page last modified on October 21, 2005, at 02:40 AM