Physical and Virtual Servers: Powerful protection for modern IT environments

BackupAssist protects your systems and data in both physical and virtual environments.

Physical Servers

Hardware agnostic for all physical servers running a supported operating system
Supports a wide range of backup destinations
Bare-metal recovery to same hardware, different hardware, or physical to virtual
Protection for applications like Exchange and SQL running as both physical and virtual machines
Plus a whole lot more

Virtual Servers

Host-level Hyper-V backups making for simple, affordable licensing
The ability to perform guest-only backups run from the Hyper-V host level
Image or file-level backups of virtual environments.
Utilizes VSS for live backups of virtual servers.
Support for VMware at the virtual machine level, when running supported operating systems.
Rapid VM Recovery for quick spin up of Hyper-V guests using Hyper-V Advanced.

Server hardware agnostic for physical servers

BackupAssist is a server-hardware agnostic backup solution – this means that any physical server running a supported operating system can be backed up and recovered using our software. 

BackupAssist is licensed per physical server, regardless of how much data that server holds.

Plus, if your company decides to virtualize in future, BackupAssist makes performing physical to virtual (P2V) transitions and recoveries easy.

Find out the full range of features BackupAssist offers for physical servers by clicking here.

Dedicated Hyper-V Tab for guest management

BackupAssist will automatically detect when it’s installed in a Hyper-V environment, and a dedicated Hyper-V tab will appear in the UI. The tab lists all guests on the server, including those without BackupAssist.

At a glance, you can see what guests are active, what guests are being backed up and when the last successful backup ran. Plus you’ll receive alerts if anything’s going wrong. You can also select individual guests for granular restoration, rapid recovery or full recovery.

Using the Hyper-V Tab, it’s easy to quickly identify the role of each guest. The following icons are used to display whether a guest has no specific role, is running within a CSV configuration, running Exchange, or running Exchange within a CSV configuration:

  • BackupAssistHyper-V guest
  • BackupAssistHyper-V guest on a CSV
  • BackupAssistHyper-V guest running Exchange Server
  • BackupAssistHyper-V guest running Exchange Server on a CSV

Comprehensive support for Hyper-V environments

BackupAssist supports Hyper-V environments natively, at the hypervisor level.  Our software is installed on the Hyper-V host (small size and minimal resource requirements mean that this will not affect host performance), and can protect:

  • The entire host
  • The host plus unlimited guests on that host
  • Guests only

Flexible options for Hyper-V backup

BackupAssist gives you a flexible range of options to ensure customized protection for Hyper-V environments.  You can back up your hypervisors and virtual machines using Imaging backups, replication backups or archiving backups.

Each backup type uses the Volume Shadow Copy Service (VSS) to create application consistent backups of your Hyper-V machines, and the VSS applications (e.g. Exchange and SQL Server) running within them. This is even true when backing up at the host level.

You can also choose from a wide selection of backup destinations and schedule types, allowing you to tailor your protection to the needs of your environment.

Our System Protection imaging backup offers the most features for Hyper-V backup, with Customized Hyper-V destination, CSV and Exchange Server detection steps, and support for block level backups, incremental image backups and Data containers.  Not only that, it also facilitates easy recovery of both guests and hosts.

Stay current with evolving technology

Hyper-V and virtualization technologies are in constant evolution.  As a Microsoft Gold Application Developer, you can rest assured that BackupAssist will always be evolving with Hyper-V! We strive to ensure that our Hyper-V backup solutions take advantage of advances in current and future Hyper-V technologies.
The latest Windows Server 2012 and 2012R2 Hyper-V technologies supported by BackupAssist include:

  • Microsoft Replica – Replica is a Windows Server 2012 technology that allows you to mirror a Hyper-V guest in other locations via the internet.  BackupAssist supports Hyper-V Replica to back up and restore a primary Hyper-V guest using any backup type.
  • Windows Server 2012 CSVFS format – CSVFS allows a cluster to differentiate CSV storage from other NTFS storage. BackupAssist supports backing up Hyper-V guests located on CSV storage using the CSVFS file system.
  • Volume Shadow-copy Service (VSS) – VSS is a Microsoft service that creates a copy of an application’s data so that data can be backed up while that application is running.  BackupAssist is VSS-aware and can detect Exchange, SQL, Hyper-V and SharePoint.
  • Supports Cluster Shared Volumes (CSV) – CSV is Microsoft’s implementation of server clustering, which provides a shared disk that can be used by any guest (virtual machine) with a cluster.  BackupAssist supports Hyper-V CSV on both Windows Server 2008R2, 2012 and 2012R2 machines (but CSVFS and NTFS file systems cannot be mixed).

BackupAssist Base License Hyper-V backup capabilities:

  • Comprehensive backup of Hyper-V hosts and guests.  Using imaging backups, replication backups or archiving backups.
  • Licenses are per host. This means you can back up as many guests (virtual machines) as are on that host with a single BackupAssist license.
  • Flexible restore options.  You can restore an entire host, any individual files from the host level, or entire guests running on that host.

Need enhanced backup and recovery capabilities for Hyper-V servers? Check out our Hyper-V Advanced Add-on.

Backup and recovery for VMware and other hypervisors

BackupAssist can also be used to backup and recover virtual machines (VMs) for VMware and other hypervisors, provided those VMs are running a supported operating system.

This is achieved by simply installing a license of BackupAssist on each virtual machine you wish to protect. The software will perform exactly as it would on a physical server, with complete functionality.

BackupAssist can be installed into virtual machines hosted by ESX and ESXi. It does not matter what VMware hypervisor is hosting the virtual machine. As long as the VM is running a supported Windows operating system, BackupAssist can be installed onto the VM and backup, restore and recover the VM’s data and applications.

To find out more about protecting VMware environments with BackupAssist, read this article on the topic. 

To discuss specialized licensing arrangements for VMware users, please contact our Sales Team.


  • Licensing
    (File Protection and File Archiving also included in this license.)
  • Supported Microsoft Operation Systems*
    Windows Server 2016
    Windows Server 2012/R2;
    Windows Server 2008/R2;
    Windows SBS (2011, 2008);
    Windows 8 (Professional & Ultimate) and 8.1(Professional & Enterprise);
    Windows 7 (Professional or Ultimate);
    Windows 10
  • *Windows Server 2012/R2 & 2008/R2 support is for the full family of operating systems including Server Core and Hyper-V server.
  • Method
    Block level backup of volumes to disk based devices (HDD, REV, NAS)
  • Supported VSS Applications^
    Exchange Server (2016, 2013, 2010, 2007);
    SQL Server (2016, 2014, 2012, 2008, 2005);
    Hyper-V on Windows Server 2012R1/R2 and Windows Server 2008R1/R2, including Server Core and Hyper-V Server;
    SharePoint (2010)
  • ^ All Microsoft VSS aware applications are supported.
  • Supported Destinations
    External Disk
    RDX Drive
    Local Hard Drive
    Network Location (NAS)
  • Resources
  • System Protection Userguide
    Hyper-V Protection Userguide

Our happy customers include

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Here's what they have to say.

  • BackupAssist was, by far, the easiest and most reliable backup solution I have used in many years.I have been in the Information Technology field since 1987 and have seen many software vendors come and go. If BackupAssist keeps their products as good as this one then I suspect they will be in the market for the long haul. Thanks, BackupAssist!

    John Binford, Information Technology Director, Texas

  • After first several weeks of testing your software, I can say that being in this business since late 80's, I never run into backup tool giving so many options, way above average performance and at the same time staying wonderfully transparent and user friendly! It has been all pleasure working with BackupAssist.

    Stan, Government of Ontario, Canada

  • It's a simple, effective, up to date and powerful backup tool... its user friendly interface and ease of use are its greatest strengths... Great Backup-tool, excellent and quick response from your Company!

    Peter, Mapivalues NL, The Netherlands

  • Simple. Works. Easy to install and use. Thanks for making a product that makes my job EASIER!!!

    Cynthia Calvin, Benchmark Ventures, USA

  • All our clients want is a simple backup strategy that's secure, easy to follow and implement, and BackupAssist provides just that. It's an excellent product, and I do like the emailed logs as it allows me to remotely check progress.

    John Dance, Managing director, Rebooted Pty Ltd, Australia

  • The greatest strength is without doubt the easiness of implementing a working backup schedule. Combined with the email capability it provides everything I need for our business' backups at a very competitive price level!

    Johan Sandqvist, AB Gyllenhammar & Sahlin, Sweden

  • Have used [competitors' products] - too expensive, complicated architecture for majority of servers we use. Advantages of BackupAssist are simplicity. Cost. Ease of use. Easiest I have used so far - [competitors' products] etc. Complete novice could use this software. Full marks for ease of use / clear explanations.

    Kieran Murphy, Powerscreen International Ltd, N. Ireland

  • It's very easy to use. Other solutions were too expensive with almost same capabilities.

    Gerardo Arlotto, Jefe de Sistemas Compania Uruguaya de Cemento Portland, Uruguay

  • We needed a low-cost backup solution for one of our servers... BackupAssist has an advantage over expensive software solutions because it's simple, cost-effective and gets the job done without creating a complicated mess like some of the expensive packages do.

    Jim Ficarra, Cross Current Corporation, USA

  • BackupAssist's greatest strength is its automation. We needed a solution where the person at the remote site has NO admin rights, just needs to change the tape - nothing else!

    Aaron, Direct Wines, UK

  • Found it to be the most cost effective solution to backing up our two Windows servers.

    Bruce Segal, Decarie Motors, Canada

  • We tried lots of software. Among those evaluated were [major competitors' products]. All of the packages except yours operated inconsistently (or not at all), several would not read backup tapes it created an verified, some could not access hardware or access was inconsistent, some caused system lockups or blue screen crashes... all of the above packages ranged in price from $900 USD to > $3,000 USD.

    Mr. Charles D. Amata Jr., CPTechnologies Inc., USA

  • We needed to backup Exchange and SQL Server but didn't want to spend a fortune.

    Gary Baldwin, Davison C E High School, UK

  • I purchased BackupAssist because I was tired of pulling my hair out with [a competitor's] over priced and overly complex software. BackupAssist was the third or fourth demo I downloaded via Google. Ease of use. BackupAssist provided me with all the features I needed with a very easy to use setup/configuration interface. Good job with BackupAssist. Other backup software companies should take follow your lead.

    Jeff Lowe, Network Administrator, Indigenous Gaming Regulators Inc., Canada

  • Another Computer consultant evaluated, purchased and recommended this software. Since then, we are so impressed, that as far as I'm concerned any of our new servers will have a license of BackupAssist to make the media management simple.

    Scott Young, Network Integration Solutions Inc., Canada

  • Thank you for your product; I am very pleased with my decision to purchase this software. Coming from a non-profit background, it was very affordable compared to other products on the market.

    Tricia Sanchez, Westshore Dispute Resolution Center, USA

  • Really great performance. I highly recommend BackupAssist based on my experiences to date, and I know one consultant who has already purchased the software for a Windows server with a Synology DS1815+ NAS unit. I use one myself, with an iSCSI interface connection that makes a large NAS partition appear to be mounted as a local hard drive. BackupAssist finds it easy to locate and use. The price reduction compared to SAN storage is amazing.

    Frank Fallon, Dharma Communications, USA