Our user-friendly web app lets you manage any of your BackupAssist installations via WAN or LAN.


What is Multisite Manager?

MultiSite Manager is a massive time-saver for anyone with more than one site to manage.

With this web app, you can deploy BackupAssist to your sites and remotely run their backups and restores. Manage individual machines or whole sites from a single glass screen, receive alerts and reports, create user accounts with access to selected sites, and more!

With MultiSite Manager, you can stop spending so much time on site maintenance and can focus instead on premium service.

Key Features


Simple Management

  • Remotely deploy and configure new BackupAssist installs. Achieve optimal site performance.
  • Create, edit, run, disable and pause backup jobs on any site with our secure web app.
  • View and update BackupAssist versions and licenses for your sites, all from a single screen.
  • Create User Accounts with selected site permissions to make your life even easier.
  • Restore your data and applications on any site.

Secure, User-Friendly UI

  • Hassle-free securing of your connection via HTTPS
  • Auto-detection of BackupAssist installs on your network. Easy viewing of sites and machines.
  • Easy-to-Use Web App based on your familiar BackupAssist layout.
  • Fully accessible via any WAN or LAN connection.

Single and Multi-Site Monitoring, Reports

  • Create your own custom reports around what matters to you, received via e-mail or web UI.
  • Schedule report frequency, for what sites, and who receives them.
  • Receive success/failure alerts, warnings, and current status updates on backup jobs.
  • Opt in to receive BackupAssist license expiration warnings.

Systems Supported

Operating System requirements

MultiSite Manager can be installed onto the following operating systems.

  • Windows Server 2016 (does not include CSV)
  • Windows Server 2012 / 2012 R2
  • Windows Server 2008 / 2008 R2 64bit
  • Windows 10 64-bit
  • Windows 8 / 8.1 64-bit
  • Windows 7 32-bit / 64-bit

Supported web browsers

The following, are the officially supported web browsers for the MultiSite Manager’s web UI:

  • Microsoft Internet Explorer 9 and above.
  • Mozilla Firefox 12.0 and above.
  • Google Chrome 19.0 and above. Does not support Chrome on iOS.

License and version requirements

  • The MultiSite Manager’s computer requires an active MultiSite Manager license subscription.
  • A Site Controller needs BackupAssist v9 and a valid BackupCare or Upgrade Protection subscription.
  • A BackupAssist computer that is managed by MultiSite Manager
    • needs BackupAssist v9 for Windows Server 2016/ 2012R2 / 2012 / 2008R2 / 2008
  • All BackupAssist computers managed by MultiSite Manager require valid BackupCare or Upgrade Protection license.
  • To learn more about licensing, see our MultiSite Manager licensing resource page.

Remote session requirements

MultiSite Manager can open a remote BackupAssist installation, and run it as a local session on the computer running the MultiSite Manager UI. This feature uses Microsoft Remote Desktop.

  • Microsoft Remote Desktop must be enabled on a computer before MultiSite Manager can connect to it and initiate a remote session.
  • BackupAssist will automatically enable Remote Desktop for you, when you select Enable Remote Management, in the Remote setup.
  • If you use the Remote Session feature to access a Windows 7 or 8 workstation, you will be presented with a full Microsoft Remote Desktop session, which is used to open BackupAssist.

Technical requirements

  • The MultiSite Manager’s computer requires a globally routable IP address.
  • MultiSite Manager communication over the internet should be secured using SSL Certificates.