BA2000: Unexpected licensing error¶
| Error code | Product | Applies to |
|---|---|---|
| BA2000 | BackupAssist ER | BackupAssist ER v1 and later |
Description¶
The connection to the licensing server has been established but there has been an unexpected error.
Resolution¶
This issue will require the assistance of BackupAssist ER technical support.
To contact BackupAssist technical support and provide diagnostic information, please follow the steps below.
- Click the help icon on the top right.
- Select the Contact support.
- Enter your email address onto the field provided.
- Enter a meaningful description into the field provided.
- Tick the box next to Submit system diagnostics with your query.
- Select Submit.
BackupAssist Technical Support will review your problem and diagnostics file, and contact you.
| Last updated | Created | Further assistance |
|---|---|---|
| 14th Sept 2016 | 14th Sept 2016 | BackupAssist ER Support page |