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BA4707: One or more Hyper-V guests were not running on this host and failed over or migrated to this host

Error code Product Applies to
BA4707 BackupAssist ER BackupAssist ER v1 and later

Description

One or more Hyper-V guests were not running on this host when the backup started, but have subsequently failed over or migrated to this host, and so may not have been backed up on any host

Resolution

This error will require the assistance of BackupAssist ER technical support to identify the specific cause of the error and the correct way to proceed.

To contact BackupAssist technical support and provide diagnostic information, please follow the steps below.

  1. Click the help icon on the top right.
  2. Select the Contact support.
  3. Enter your email address onto the field provided.
  4. Enter a meaningful description into the field provided.
  5. Tick the box next to Submit system diagnostics with your query.
  6. Select Submit.

BackupAssist Technical Support will review your problem and diagnostics file, and contact you.

Last updated Created Further assistance
29th Nov 2015 19th Jan 2012 BackupAssist ER Support page