Skip to content

BA4710: BackupAssist ER Error

Error code Product Applies to
BA4710 BackupAssist ER BackupAssist ER v1 and later

Description

This error will require the assistance of BackupAssist ER technical support to identify the specific cause of the error and the correct way to proceed.

Resolution

To contact BackupAssist technical support and provide diagnostic information, please follow the steps below.

  1. Click the help icon on the top right.
  2. Select the Contact support.
  3. Enter your email address onto the field provided.
  4. Enter a meaningful description into the field provided.
  5. Tick the box next to Submit system diagnostics with your query.
  6. Select Submit.

BackupAssist Technical Support will review your problem and diagnostics file, and contact you.

Last updated Created Further assistance
29th Nov 2015 22nd Mar 2012 BackupAssist ER Support page