BA55: The backup job has failed to run because BackupAssist does not have an active license.¶
| Error code | Product | Applies to |
|---|---|---|
| BA55 | BackupAssist ER | BackupAssist ER v1 and later |
Description¶
Your backup job has failed to run for one of the following reasons:
- Your free BackupAssist ER trial period has ended and a subscription is now required.
- Your new BackupAssist ER installation has not yet been registered.
- Your BackupAssist ER subscription for this installation needs to be renewed.
Resolution¶
Register this BackupAssist ER installation.
To do this you need to:
-
Purchase a BackupAssist ER subscription.
For direct customers, subscriptions are managed in the BackupAssist Account Console (BAC). For MSPs, subscriptions are managed in the Managed Backup Console (MBC).
-
Log into the Registration tab with you BAC or MBC credentials.
-
Fill in the fields and select the subscription.
For step-by-step instructions, see the Registration and evaluation page.
| Last updated | Created | Further assistance |
|---|---|---|
| 20th April 2020 | 21st Feb 2008 | BackupAssist ER Support page |