Skip to content

BA6: The Backup did not start as scheduled

Error code Product Applies to
BA6 BackupAssist ER BackupAssist ER v1 and later

Description

This error is reported when the BackupAssist ER service starts up and detects a missed job execution. This can happen if the machine was turned off at the job's scheduled time or if the BackupAssist ER service wasn't running at that time.

Resolution

There are two possible resolutions to this problem.

Resolution 1 - Rerun the job manually.

If a job is ended while it was running, you can be manually rerun.

To manually rerun the backup job:

  1. Open BackupAssist ER
  2. Click on the Jobs tab.
  3. Select the backup job from the list provided.
  4. Click the Run button.

Manually running a backup job

Alternatively, the job can be left to run at the next scheduled time.

Resolution 2 - Wait until the job's next scheduled execution.

This error can occur if a machine was turned off or unavailable, and the notification will not have been sent until the machine was available again, which may be near the time of the next scheduled backup.

Last updated Created Further assistance
15th Dec 2015 09th Dec 2015 BackupAssist ER Support page