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BA6108: A Volume management error has caused the backup to fail

Error code Product Applies to
BA6108 BackupAssist ER BackupAssist ER v1 and later

Description

This problem occurs when the backup job encounters FSCTL or IOCTL volume related problems.

Resolution

This issue will require the assistance of BackupAssist technical support.

To contact BackupAssist technical support and provide diagnostic information, please follow the steps below.

  1. Click the help icon on the top right.
  2. Select the Contact support.
  3. Enter your email address onto the field provided.
  4. Enter a meaningful description into the field provided.
  5. Tick the box next to Submit system diagnostics with your query.
  6. Select Submit.

BackupAssist Technical Support will review your problem and diagnostics file, and contact you.

Last updated Created Further assistance
27th July 2018 27th July 2018 BackupAssist Support page