BA6124: BackupAssist ER engine path or file not found¶
| Error code | Product | Applies to |
|---|---|---|
| BA6124 | BackupAssist ER | BackupAssist ER v1 and later |
Description¶
The backup job was not able to find the local or cloud destination path specified in the backup job.
Resolution¶
Check that the destination is correct in the Storage location screen, and use the Check disk, Check network location or Check account button confirm that the configurations are valid.
For a local destination
- Check that you can access the local destination by browsing to it.
- Check any cables and ports to make sure there's no problem with the physical connection.
For a local NAS destination
- Check that the NAS is online and accessible
- To access a NAS destination, a backup job may need to have authentication credentials. If this is the case, review the backup job to make sure the correct credentials have been provided.
- Check that the NAS drivers and firmware are up to date. The drivers and firmware will be available from your NAS vendor.
| Last updated | Created | Further assistance |
|---|---|---|
| 28th June 2019 | 28th June 2019 | BackupAssist Support page |