BA625: Error while zipping backup file.¶
| Error code | Product | Applies to |
|---|---|---|
| BA625 | BackupAssist ER | BackupAssist ER v1 and later |
Description¶
BackupAssist ER was unable to finish zipping the backup file.
Resolution¶
Resolution 1
Allow the backup job to continue as planned and review the results. This error may occur once and never occur again. As a precaution, you should reboot the system before your next backup job runs.
Resolution 2
If this error continues, copy the backup job and run the new copy. If this resolves the problem, disable the backup job with the error, and use the backup job that does not encounter the error.
Resolution 3
If the first two resolutions do not help, you will need to send BackupAssist a diagnostic report so that our Technical Support team can assist you.
To contact BackupAssist technical support and provide diagnostic information, please follow the steps below.
- Click the help icon on the top right.
- Select the Contact support.
- Enter your email address onto the field provided.
- Enter a meaningful description into the field provided.
- Tick the box next to Submit system diagnostics with your query.
- Select Submit.
BackupAssist Technical Support will review your problem and diagnostics file, and contact you.
| Last updated | Created | Further assistance |
|---|---|---|
| 20th Aug 2014 | 15th Dec 2008 | BackupAssist ER Support page |