BA7005: Cloud Backup destination unreachable¶
| Error code | Product | Applies to |
|---|---|---|
| BA7005 | BackupAssist ER | BackupAssist ER v1 and later |
Description¶
This error occurs when BackupAssist ER is unable to connect to a Cloud Backup destination, possibly due to internet connectivity issues.
Resolution¶
To resolve this issue:
- Check that your internet connection is working and fix any issues found.
- Check that you can log into the web portal that you use to manage storage with your cloud service provider.
- Check that your cloud container name (and region for Amazon S3) is correct.
To update or review a backup job:
-
Open BackupAssist ER.
-
Select the Jobs tab.
-
Select the backup job that you want to modify from the list of jobs.
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Click the Edit button on the top menu.
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Select the tab containing the information or selection you want to change.
-
Make the required update.
-
Click the Save button.
| Last updated | Created | Further assistance |
|---|---|---|
| 29th Mar 2017 | 6th Mar 2017 | BackupAssist ER Support page |